- Responsible for customer online consultation and answering questions, providing effective answers to customer consultation needs
- Maintain good communication and cooperation with relevant departments
- To exceed customers' expectations in terms of customer service & accurate information.
- Work in a team to achieve the required KPI elements and SLA
- Must be able to converse fluently using Cantonese, Mandarin and English
- Must be able to read and write traditional & simplified mandarin word
- 24/7 shift system (5 days a week, 9 hours a day)
- KPI incentives
- Transportation allowance
- 14 days AL; 14 days ML, 60 days Hospitalization leave
- EPF, SOCSO
- Health and life insurance
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Customer Service
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Customer Service
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Customer Service
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Rentokil Malaysia**Rentokil Initial**: · We are looking for a motivated, dynamic Service Planner, also known as **Customer Service & Planner (3 months Contract) **to join our team.. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to cr ...
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Customer Service
1 day ago
Rentokil Malaysia**Rentokil Initial**: · We are looking for a motivated, dynamic Service Planner, also known as **Customer Service & Planner **to join our team.. Your responsibilities will be to plan customer's service appointment, assigned and coordinate with serve team to create optimal service ...
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NYGC Services INC MalaysiaTitle: Customer support/ Translation · Project: Healthcare · Type of role: Translation support between doctors and patients based in the US · Shifts: Permanent night shift, shift allowances provided · Work location: Tech M, Cyberjaya · Full time office mode · 5 days per week (any ...
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Customer Service Representative
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Manpower MY MalaysiaWorking as a Customer Service Representative (English / Mandarin Bilingual), We Offer: · - Competitive salary · - Amazing career growth opportunities · - Work on-site at our brand-new office in Kuala Lumpur · As a Customer Service Representative (English / Mandarin Bilingual), Yo ...
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Customer Service Representative
5 days ago
Gratitude Inc. Malaysia**Role**:Customer Service Executive · **Timings**:Night Shift (Permanent) · **Industry**:BPO · **Work Mode**:Work from office · **Functional Area**:ITES / BPO / Customer Service · **Process**:Voice · Key Skills: Mandarin Proficient in the Mandarin language Must be fluent in speak ...
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Customer Service Agent
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SummitNext Technologies Sdn Bhd MalaysiaHandle customer inquiries, issues or even feedback (ie. sellers and buyers/users) in both verbal and written forms. · Provide accurate information and assistance in a professional matter to customer · Respond to all customers' requests in an accurate and timely manner · Document ...
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Retail Customer Service
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Agensi Pekerjaan Sunrise Recruit Sdn Bhd Malaysia**Responsibilities**: · - Establishing trust and rapport with customers through effective communication. · - Addressing customer complaints promptly, providing solutions and alternatives. · - Assisting with product inquiries, refunds, and exchanges. · - Collaborating with operati ...
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Customer Service Executive
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SummitNext Technologies Sdn Bhd Malaysia**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** · As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists - Ma ...
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Customer Service Executive
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OCBC Bank Malaysia**Customer Service Executive (Contract 6 months)** **-** **(**230002CT**)** · **Services** · - To primarily perform outbound calls over consumer financial products and services. · - To handle calls professionally by providing accurate and timeline information and able to provide ...
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Customer Service Rep
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Graymont Malaysia**Job Introduction**: · Play a key role in the delivery of customer service processes and services for a global leader in the lime and limestone business. - Monday to Friday - Office hours, Hybrid working arrangements · Malaysia - Regional Office · **Our Role** · We are currently ...
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Customer Service Assistant
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Manpower MY MalaysiaWorking hours / Shift : 9 AM to 6 PM · - No night calls or support required · - Preferred language - English is a must · - Should be present at the office · - No travelling required · - Must have skill - SAP knowledge · - Nice to have skills - ERP system SFDC · **You must have**: ...
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CIMB Group Malaysia**KEY RESPONSIBILITIES** · - Operational Function- To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents · - To record all transaction accurately and balance each day's operations · - To perform general ...
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CIMB Group MalaysiaOperational Function- To transact over-the-counter transactions on cash and non-cash transactions according to advice slips or other negotiable documents · - To record all transaction accurately and balance each day's operations · - To perform general administrative duties as req ...
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Customer Service Officer, Taiping Branch My
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CIMB Group Malaysia**KEY RESPONSIBILITIES** · - Sales & Operational Function- To be responsible for end-to-end process for over-the-counter transactions on account opening, cash and non-cash transactions according to advice slips or other negotiable documents. · - To be responsible on the accuracy ...
Cantonese Customer Service - Malaysia - IGT Services and Technologies KL Sdn Bhd
3 days ago
Description
岗位职责:
负责客户在线咨询答疑,针对客户咨询需求,提供有效解答与有关部门保持良好的沟通与合作在客户服务和准确信息方面超越客户的期望。团队合作以实现所需的 KPI 元素和 SLA。入职要求:必须能够流利地使用粤语,中文和英语进行交流必须能 读 &写 简体,繁体 中文轮班制度24/7 (每星期5天,每天9小時)学历:SPM, UEC, O-level 或更高欢迎无工作经验申请福利待遇:KPI 津贴交通津贴14天年假,14天病假,60天住院假期EPF, SOCSO健康和人寿保险 - Insurance医疗索赔 - Medical claims公司名字:IGT Solutions Pvt Ltd (Malaysia)工作地点: Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (靠近LRT或KTM Subang Jaya 站 Job Responsibilities:
Requirement:
Education:
SPM, UEC, O-level or; and above
Welcome to apply without work experienceBenefits:
Medical ClaimCompany Name:
IGT Solutions Pvt Ltd (Malaysia)
Location:
Tower 8, UOA Business Park, 1, Jalan Pengaturcara U1/51a, Seksyen U1, 40150 Shah Alam, Selangor (near LRT or KTM Subang Jaya station)