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    Assistant Online Marketing Analyst - Malaysia, Kuala Lumpur - Precious Trend Sdn Bhd

    Precious Trend Sdn Bhd
    Precious Trend Sdn Bhd Malaysia, Kuala Lumpur

    4 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Support day-to-day operations of E-Commerce Marketplaces (Lazada, Shopee Webstore, Tik Tok & etc)
    • Ensure timely update and upload new products and product listings.
    • Assist in creating and maintaining product listings, including product descriptions, status, price, and images as required.
    • Execute basic graphics and video edits as needed to enhance product presentation.
    • Assist with customers regarding missing/damaged items or returns.
    • Assist in handling returns, arranging replacements or refunds, and maintaining accurate records. Prepare reports for returns and refunds bi-weekly across all marketplaces.
    • Manage customer inquiries and provide customer service support.
    • Collaborate with internal teams and external vendors to support project requirements, timelines, and deliverables.
    • Work closely with the Sales & Marketing team on branding and awareness activities.
    • Monitor project progress, identify potential risks, and assist in implementing corrective measures for successful completion.
    • Support e-commerce operations by working cross-department and teams for platforms such as Shopee, Lazada, etc.
    • Understand the trends and dynamics of e-commerce business, and deepen e-commerce research.
    • Able to adapt and react quickly to changing needs and business decisions.
    • Any other ad-hoc tasks or duties as assigned by the superior/ management to you from time to time.

    Job Requirements

    • Diploma or relevant certification in E-commerce, Marketing, or a related field.
    • Experienced / Fresh graduates are welcomed to apply.
    • Basic understanding of e-commerce platforms
    • Entry-level experience in product listing creation and maintenance.
    • Basic skills in graphics and video editing.
    • Ability to collaborate effectively with internal teams and external partners.
    • Eagerness to learn and contribute to various aspects of E-commerce operations.
    • Proactive, detail-oriented, and able to manage multiple tasks simultaneously.
    • Basic knowledge of market research concepts.
    • Ability to adapt to a fast-paced environment and work under guidance.
    • Proficiency in English, Mandarin and Bahasa Malaysia

    Job Benifits

    • EPF & Socso
    • Medical Leave
    • Annual Leave
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