Jobs
>
Kulai

    Customer Relationship Management - Malaysia, Kulai - FILKEN SDN BHD

    FILKEN SDN BHD
    FILKEN SDN BHD Malaysia, Kulai

    2 weeks ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Responsible in gathering customer's feedback through surveys, websites, telephone communication, gathering & etc.
    • Providing assistance to customers by guiding them through processes,troubleshooting issues, and offering support for products or services.
    • Effectively handling and managing customer enquiry, complaints and issues toretain customers while expanding the brands reach and boosting customer's loyalty.
    • Responsible on compiling and updating customer's database.
    • Responsible in coordinating with other department on setting customer's enquiry, complaints, survey & etc.
    • Conduct surveys on measurement and improvement of system efficiency.
    • Assist on preparing and monitoring the RM process flow and system.
    • Prepare weekly and monthly report on customer's database, enquiry, complaints, survey & etc.
    • Collaborating with various internal teams such as sales, marketing, or operations to ensure seamless customer interactions and problem resolution.
    • Documenting interactions, issues, and resolutions accurately for future reference and analysis.
    • dentifying areas for improvement in customer service processes and suggesting solutions to enhance efficiency and customer satisfaction.
    • Ensuring that customer relations practices comply with company policies,regulations, and industry standards

    Job Requirements

    • Diploma in Business Administration, Mass Communication & Marketing.
    • Minimum 2-3 years of working experience in related field.
    • Strong customer service focus and good problem solving skills.
    • Should be a customer-oriented person with good negotiation skills andinterpersonal skills.
    • Great analytical skills and tactful.
    • Resulted oriented and energetic.

    Job Benifits

    • Annual bonus
    • Medical Claim
    • Monthly Sporting Team Building
    • Annual Dinner
    • Training
    • Birthday Leave
  • Brandt International Sdn Bhd

    Sme Relationship Manager

    1 week ago

    Brandt International Sdn Bhd Johor Bahru, Malaysia

    **Responsibilities**: · - Identify and actively pursue outbound sales opportunities within the designated market area. · - Build and maintain an individual sales pipeline by engaging in effective outbound sales activities in various locations, such as residential areas, commercia ...

  • Agensi Pekerjaan Job Expert Sdn Bhd

    Client Relationship Manager

    3 days ago

    Agensi Pekerjaan Job Expert Sdn Bhd Johor Bahru, Malaysia

    **Job Benefits**: · - Weekends and public holidays off, following bank operation hours · - Basic salary provided, high commission, allowances, annual leave, sick leave, and medical coverage, etc. · - Year-end bonuses, performance bonuses, employee trips, annual salary adjustments ...

  • Standard Chartered

    Relationship Manager, Priority Banking

    2 days ago

    Standard Chartered Johor Bahru, Malaysia

    **Job***: Retail Banking · **Primary Location***: Asia-Malaysia-Johor Bahru · **Schedule***: Full-time · **Employee Status***: Permanent · **Posting Date***: 05/Sep/2023, 11:08:45 PM · **Unposting Date***: Ongoing · **Role Responsibilities** · Manage the PB Client portfolio to ma ...

  • Standard Chartered

    Relationship Manager, Priority Banking

    2 days ago

    Standard Chartered Johor Bahru, Malaysia

    **Job***: Retail Banking · **Primary Location***: Asia-Malaysia-Johor Bahru · **Schedule***: Full-time · **Employee Status***: Permanent · **Posting Date***: 05/Sep/2023, 11:09:05 PM · **Unposting Date***: Ongoing · **Role Responsibilities** · Manage the PB Client portfolio to ma ...

  • Standard Chartered

    Relationship Manager, Priority Banking

    3 days ago

    Standard Chartered Johor Bahru, Malaysia

    **Job***: Retail Banking · **Primary Location***: Asia-Malaysia-Johor Bahru · **Schedule***: Full-time · **Employee Status***: Permanent · **Posting Date***: 10/Jul/2023, 1:14:36 AM · **Unposting Date***: Ongoing · **Role Responsibilities** · **JOB SUMMARY** · Manage the PB Clien ...

  • Standard Chartered

    Junior Relationship Manager, Priority Banking

    2 days ago

    Standard Chartered Johor Bahru, Malaysia

    **Job**: Retail Banking · **Primary Location**: Asia-Malaysia-Johor Bahru · **Schedule**: Full-time · **Employee Status**: Permanent · **Posting Date**: 16/Apr/2024, 8:12:39 PM · **Unposting Date**: Ongoing · **JOB SUMMARY** · - Manage the PB Client portfolio to maximize new busi ...

  • Putuo Village

    Tourism Planner 旅游策划师

    4 days ago

    Putuo Village Kulai, Malaysia

    We are seeking a highly motivated and experienced Tourism Planner to join our team as we expand our cultural tourism destination. As the Tourism Planner, your primary responsibility will be to seek partnerships with travel companies and coordinate regular visits by tourist buses ...

  • JOBBUILDER

    General Manager

    4 hours ago

    JOBBUILDER Kulai, Malaysia

    **A. Engineering Management** · - Manage and improve the operational management, manufacturing processes and operating policies to achieve highest standards of performance for Operation Department in support and achieve of organizations vision & mission and financial figures. · - ...

  • Putuo Village

    Tourism Planner 旅游策划师

    1 week ago

    Putuo Village Kulai, Malaysia

    We are seeking a highly motivated and experienced Tourism Planner to join our team as we expand our cultural tourism destination. As the Tourism Planner, your primary responsibility will be to seek partnerships with travel companies and coordinate regular visits by tourist buses ...

  • Artemis Solutions Recruitment Agency

    Admin Executive

    1 week ago

    Artemis Solutions Recruitment Agency Kulai, Malaysia

    ■Job Responsibilities · You are responsible for managing company operation and clients as branch manager. · - Manage of receiving orders, shipping operations, making invoice, and collecting bills · - Report to accounting firm about branch accounts · - Providing logistics solution ...

  • Compex Technologies Sdn Bhd

    Sales Executive

    1 week ago

    Compex Technologies Sdn Bhd Kulai, Malaysia

    We are looking for a driven and dynamic Sales Executive to help us build up a business by identifying new business prospects. He or She must maintain our company-client relationships at a high standard and contribute to our company's sustainable growth. · **Responsibilities**: · ...

  • OIC Optical

    Retail Sales Assistant

    3 days ago

    OIC Optical Kulai, Malaysia

    (a) Assisting customers to recommend and select suitable frames and lenses; · (b) Promoting and selling products of the Branch efficiently and effectively; · (c) Conducting eye examinations for customers; · (d) Edging lenses and fitting lenses to frames; · (e) Assisting branch ma ...

  • Nala Employment

    Sales Manager

    3 days ago

    Nala Employment Kulai, Malaysia

    Job Position : Sales Manager (OEM/ODM) · Company Background : Electronic Factory (Singapore Based company) · Salary : RM6K - RM10K+ ( Salary negotiable if experienced ) · Working Hours : 8.30am-5.30pm (Mon-Fri) · Working location : Kulai, Johor. · Job Responsibilities: · 1. Custo ...

  • CPT Training Development Sdn Bhd

    Sales Manager

    1 week ago

    CPT Training Development Sdn Bhd Kulai, Malaysia

    Sales Manager (OEM/ODM) · C. backgroud: Electronic Factory (Singapore Based company) · Salary : RM6K - RM10K+ ( Salary negotiable if experienced ) · Working Hours : 8.30am-5.30pm (Mon-Fri) · Working location : Kulai, Johor. · Job Responsibilities: · 1. Customer Relationship Manag ...

  • GC PACKAGING SDN BHD

    Sales Executive

    4 days ago

    GC PACKAGING SDN BHD Kulai, Malaysia

    Service existing customers assigned by the company. · - Expand sales within existing accounts. · - Management of customer accounts, customer relationship building, preparing sales quotations etc. · - Inputting orders, ensuring they are processed according to customer requirements ...

  • JOBBUILDER

    Sales Coordinator @ Kulai, Fresh Graduates

    3 days ago

    JOBBUILDER Kulai, Malaysia

    Job Responsibilities: · 1) Prepare and handling quotation request, delivery order, payment collection and arranging the daily product delivery. · 2) Liaise with transporters to arrange the orders. · 3) To manage day to day operations and coordination of sales work. · 4) Understan ...

  • BRIDGE DATA CENTRES MALAYSIA III SDN. BHD.

    Asset and Inventory Coordinator

    2 days ago

    BRIDGE DATA CENTRES MALAYSIA III SDN. BHD. Kulai, Malaysia

    Responsible for the registration, supervision, and tracking of various company assets. · - Conduct regular asset audits and inventory checks to ensure accuracy and completeness. · - Manage the inventory of company tools, including procurement, maintenance, and disposal. · - Ensur ...

  • Meiban Energy Services Sdn Bhd

    Ecommerce Logistics

    4 hours ago

    Meiban Energy Services Sdn Bhd Kulai, Malaysia

    As an Ecommerce Fulfillment and Logistics Coordinator, you will play a crucial role in ensuring the smooth operation of our supply chain, with a focus on ecommerce order fulfillment, 3PL management, warehouse billings accuracy, and EDI connections. Your key responsibilities will ...

  • GC PACKAGING SDN BHD

    Account & Admin Executive

    4 days ago

    GC PACKAGING SDN BHD Kulai, Malaysia

    **Job Scope : Administrative Support**: · Providing administrative support to company **Finance **and **Admin** manager, such as below: · - **Expense Management**: Tracking and recording business expenses incurred by the organization, including employee reimbursements, vendor pay ...

  • Nala Groups

    HR Admin Executive

    1 week ago

    Nala Groups Kulai, Malaysia

    Job Description: · 1. Responsible for functional areas of Human Resources & Administration including recruitment, performance management, employee welfare, payroll and employee relationship. · 2. Manage employee disciplinary matters and take necessary disciplinary action. · 3. Ma ...