- Respond to customer inquiries via phone and email in a timely and professional manner
- Assist with the management of customer accounts, including updating customer information and collection of documents & payment details.
- Collaborate with cross-functional teams to improve customer experience processes and procedures
- Help and support organize and participate in customer events and promotions.
- Conduct customer satisfaction surveys and analyze feedback to identify areas for improvements
- Perform Market analysis and research on competitors
- Work with internal stakeholders to ensure campaign timelines.
- Perform other tasks and assignments as directed by the Management from time to time.
- Currently pursuing a degree in Business Administration, Marketing, Sales or equivalent.
- 2019- Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)
- 2023, 2022, 2021, 2020, 2019 and HR Asia Best Companies to Work for in Asia 2020, 2019 and 2018 (Malaysia Edition)
-
Business Development Intern
Found in: Foundit MY A2 - 2 days ago
Shopee Malaysia Full timeJob Description: · Assist in the development of business strategies by using data and statistical analysis to identify high potential sellers · Identify trends and market opportunities outside the mainstream C2C market · Relationship management with key sellers assisting them in ...
-
Business Development Intern
Found in: Foundit MY A2 - 4 days ago
Shopee Malaysia Full timeJob Description: · Contribute to the growth of the Shopee Supermarket business · Assist with end-to-end supplier acquisition to onboard suppliers onto Shopee Supermarket · Research and identify potential supplier pipelines · Assist with outreach efforts to external suppliers (Cli ...
-
Business Intelligence Intern
Found in: Foundit MY A2 - 2 days ago
Shopee Malaysia Full timeJob Description: · Analyse operational key performance indicators of Shopee warehouses in Singapore and develop insights on the driving factors behind the figures · Work on large datasets to retrieve data and compile them into digestible and actionable dashboards for effective de ...
-
Business Analyst Intern
Found in: Foundit MY A2 - 1 day ago
Shopee Malaysia Full timeJob Description: · Work with large datasets to identify issues and drive improvements that have quantifiable impact, using advanced data analytics tools (SQL, Python, R, etc.). · Conduct geospatial analysis to evaluate network structures in each market, in order to optimise first ...
-
Business Development Intern
Found in: Foundit MY A2 - 2 days ago
Shopee Malaysia Full timeJob Description: · Assist in the development of business strategies by using data and statistical analysis to identify high potential sellers · Identify trends and market opportunities outside the mainstream C2C market · Promoting and encouraging niche sellers to come on board th ...
-
Head of International Business
Found in: beBee S2 MY - 3 days ago
Monroe Consulting Group Malaysia Full timeExecutive recruitment company Monroe Consulting Group Malaysia's Logistic Services Division is recruiting on behalf of a leading provider of courier and parcel delivery solutions, specializing in domestic and international logistics services. With a strong focus on innovation and ...
-
Business Development Intern
Found in: Foundit MY A2 - 2 days ago
Shopee Malaysia Full timeJob Description: · Promoting and encouraging niche sellers to come on board the Shopee platform · Assist Key Account Managers (KAMs) in daily operational work related to campaigns and initiatives · Conduct competitor monitoring and research to better understand the competitor lan ...
-
Intern - Business Support & Analytics
Found in: beBee S2 MY - 6 days ago
Prudential Hong Kong Limited Malaysia Full timeIntern - Business Support & Analytics page is loaded · Intern - Business Support & Analytics · Apply locations Kuala Lumpur time type Part time posted on Posted 17 Days Ago job requisition id Eastspring is a global asset manager with Asia at its core. We create a culture in wh ...
-
Operations Business Analyst Intern
Found in: Foundit MY A2 - 5 days ago
Shopee Malaysia Full timeJob Description: · Draw insights from data sets and apply data-driven methods to solve returns/refunds operational challenges · Define project goals and strategy to achieve an ideal returns/refunds experience · Collaborate with local stakeholders to refine policies and introduce ...
-
Business Product Management Intern, Regional SPX
Found in: Foundit MY A2 - 1 day ago
Shopee Malaysia Full timeJob Description: · Work closely with functional leads and local product counter-parts on the details of business context and impact evaluation. Deliver clear and comprehensive Business Requirement Documents (BRDs) with simplified product solution for business alignment and engine ...
-
Regional Business Development Intern, Regional Brand Partnerships
Found in: Foundit MY A2 - 2 days ago
Shopee Malaysia Full timeJob Description: · Independently analyse brand performance data to generate meaningful insights · Collaborate with key account managers to prepare client presentations and reports · Collaborate with cross-functional teams such as Business Intelligence, Operations, Marketing, and ...
-
Gerente de Projetos de First Mile
Found in: Foundit MY A2 - 5 days ago
Shopee Malaysia Full timeJob Description: · Planejar e implementar projetos de cunho estratégico e/ou tático nos times de Planejamento e Performance de First Mile (FM P&P), e quando necessário atuar como ponto focal dos projetos de Operações de First Mile. Atuar nas interfaces dos projetos de P&P com out ...
-
Data Analyst Intern
Found in: Foundit SG A2 - 6 hours ago
Shopee Malaysia Full timeJob Description: · Assist the team to monitor Shopee's physical warehouses · Assist in inhouse fulfillment capability to provide exceptional customer experience and support our biggest sellers · Understand different process management across markets and their individual considera ...
-
UI/UX - Marketplace Design Intern
Found in: Foundit SG A2 - 6 hours ago
Shopee Malaysia Full timeJob Description: · Collaborate with designers, product managers and developers to conceptualise and prototype UI/UX solutions of web platform from the user's perspective · Understand platform design guidelines and generate professional digital output that is usable, compliant, fa ...
-
Senior Data Analyst
Found in: Foundit SG A2 - 6 hours ago
Shopee Malaysia Full timeJob Description: · Collaborate closely with product managers and internal stakeholders to understand their problems/requirements and deliver actionable insights to shape product strategy · Work with large datasets to problem-solve, identify key business issues or opportunities, c ...
-
Fulfillment Operations
Found in: Foundit SG A2 - 4 days ago
Shopee Malaysia Full timeJob Description: · Facilitate the onboarding process for new fulfillment sellers and conduct periodic program refreshers to enhance seller understanding of the fulfillment module. · Cultivate relationships with potential sellers through regular meetings and serve as the primary p ...
-
false
Found in: Foundit MY A2 - 1 day ago
Oversea-chinese Banking Corporation Limited Malaysia Full timeProvide pre & post-sales supports to EMB Sales & internal customers for deposits & Cash products, from enquiry, operation to solutioning. · Initiate & drive process improvement/ initiatives which enhance SLA/ TAT & customer experience with better business and operational efficien ...
-
Agency Development Executive
Found in: Foundit MY A2 - 3 days ago
Rural Community Insurance Agency Inc Malaysia Full timeJob Summary · Provide support to the sales and distribution teams in relation to activities for which Sales Operations is responsible. Ensure the business areas have accurate data on which to monitor and improve sales performance, meet compliance and governance requirements, exec ...
-
Data Analyst Intern
Found in: Foundit MY A2 - 3 days ago
Shopee Malaysia Full timeJob Description: · Perform data analysis to deep dive and uncover gaps in Chatbot in order to improve Chatbot KPIs · Perform ad-hoc problem solving · Support chatbot solution enhancements · Requirements: · Currently pursuing a degree in Business, Business Analytics, Data Analytic ...
-
Senior Associate
Found in: Foundit MY A2 - 2 days ago
KPMG PLT Malaysia Full timeDescriptions · Since establishing its presence in 1928, KPMG in Malaysia has grown to be a part of KPMG's global success. With more than 2,000 professionals located across 8 offices nationwide, KPMG in Malaysia provides services ranging from assurance and tax to financial advisor ...
Intern, Business - Malaysia - Malayan flour mills berhad
Description
Job Description
Qualifications
Additional Information
MFM is honored to receive the following awards: