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    Senior Associate - Malaysia, Selangor - DHL Express (Malaysia) Sdn Bhd

    DHL Express (Malaysia) Sdn Bhd
    DHL Express (Malaysia) Sdn Bhd Malaysia, Selangor

    2 days ago

    dhl express (malaysia) sdn bhd background
    Full time Transportation / Logistics
    Description
    • Liaise with internal auditors to ensure an accurate and timely audit
    • Ensure all queries by business partner(s) are attended promptly and communications are handled professionally
    • Provides monthly KPI reporting data to performance management team
    • No audit findings in PtP Processes
    • Timely KPI reporting for Country / Regional SPR
    • Liaise with external auditors to ensure all supporting are provided for the audit
    • Timely and accurate supporting to external auditors
    • Processing of PO and non-PO related invoices (Trade and non-Trade)
    • Process inter-company payable invoices
    • Ensure vendor / business partners queries are handled and solved in a timely manner
    • Processing of customer refunds and petty cash reimbursement
    • Follow-up with business partners for insufficient information / clarification items
    • Timely and accurately in booking of all document entries as per SLA timeline
    • Timely submission of report for review
    • Timely answer vendor queries and update of queries log
      CRISP / GOM ROM compliance
    • Ensure all returned invoices are rectified and re-route for budget holder approval
    • Monitor invoices pending in ready for transfer queue in Basware
    • Execute and follow-up on RTB invoices with countries requester
    • Perform weekly direct debit clearing and reconciliation
    • Ad-hoc tasks assign by supervisor
    • Quality / Duplication checks
    • IRM closure
    • Execute and comply all CRISP control related to own functions, e.g. duplicate check, quality checking
    • Ensure PtP Projects implementation, testing, training documents are completed, including liaising with project team, local counterparts, as well as external consultants
    • Timely resolving of issues / complaints by country counterparts and closing issue logs
    • Perform monthly red/amber Global KPI with propose improvement idea.
    • Software skills (Word, Excel, PowerPoint, etc.)
    • Good communication skills in English and Vietnamese, both oral and written
    • Competent in using SAP and Basware
    • Good analytical skills
    • Good problem solving skills
    • Good presentation skills
    • Adaptable to multiple tasks and changing priorities
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