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    Senior Associate - Malaysia, Selangor - DHL Express (Malaysia) Sdn Bhd

    DHL Express (Malaysia) Sdn Bhd
    DHL Express (Malaysia) Sdn Bhd Malaysia, Selangor

    4 days ago

    dhl express (malaysia) sdn bhd background
    Full time Transportation / Logistics
    Description
    • Reconcile invoiced information with payment data accurately and timely.
    • Strong analytical skills be able to interpret data, identify trends, and make suggestions for improvements
    • Appropriate handling of sensitive information,High level of attention to detail
    • Responds to inquiries regarding policies and procedures
    • Act as primary problem solver concerning cash and duty shipment discrepancies
    • Create and maintain tracking reports in relation to country ageing performance
    • Prepare weekly outstanding open item reportonly timely manner
    • Provide support for internal projectstransition/ centralization
    • Participate in internal and/or external meeting with all stakeholders
    • Able to investigate and resolve queries according to Service Line Agreements.
    • Contribute to capture potential Revenue Leakagefor shipment with discrepancies
    • Register relevant data in tools and ATT to monitor status of work
    • University Degree or equivalent by experience
    • Well verse with Microsoft Excel and SAP.
    • At least 1.5 year experience in similar position
    • Good communication in English: Oral and Written
    • Ability to analyze with logical thinking process.
    • Attention to details and able to meet tight deadline
    • Able to work on evening shift, public holidays or weekend when required
    • Engage, communicate and build network with the AR, RTR, Billing, BPO teams
    • Customer oriented
    • Process oriented and able to work under pressure
    • Team Player and highly collaborative
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