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    Head CBBC-Kepong - Malaysia, Kuala Lumpur - GatedTalent - Connecting Top Executive Search Firms And Executives

    GatedTalent - Connecting Top Executive Search Firms And Executives
    GatedTalent - Connecting Top Executive Search Firms And Executives Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time
    Description
    A recruiter is seeking a Head CBBC-Kepong

    Description

    • Provide leadership and management to the centre sales team to deliver the annual sales and growth targets
    • Responsible for SME/SMI and middle market commercial loans growth and credit quality
    • Drive customer acquisition, satisfaction and retention
    • Grow market share and share of customers' wallet
    • Develop, implement and manage the center sales plan to achieve the CBBC's target
    • Build up market share of commercial loans in respective regions
    • Responsible for deposits growth
    • Review weekly sales targets / activities and identify the need for coaching and direction to ensure targets are met
    • Maintain awareness of competitor activity and industry best practices
    • Proactively monitor credit quality through early recognition of signs of deterioration and implement appropriate strategies to contain, maintain, reduce or exit relationship
    • Develop and maintain a network of business contacts
    • Cross sell other Bank's products
    • Train and develop Account Relationship Managers to enhance job knowledge and thus increase portfolio of quality loans
    • Empowered to propose promotion and termination of staff, propose salary increment and adjustment for staff as per HR approving matrix.
    • Ensure there is clear customer focus across the area to produce high standard of customer service in line with the quality and standards set by the Bank
    • Resolve customers' complaints and attend to requests in a timely manner
    • Ensure that there are no adverse reports from the audit findings of the centre.
    • Ensure compliance to the policies and procedures set by the Bank
    • Ensure timely review of credits with view to continue / increase exposure

    Requirements

    • Minimum 5 years of credit and marketing experience
    • Proven track record in marketing SME/SMI and commercial loans
    • Ability to lead and motivate a team
    • Good written and verbal communication skills.
    • Good financial and business analytical skills
    • Excellent interpersonal and communication skills

    Benefits

    Dental, Education support, Miscellaneous allowance, Medical, Loans, Sports (e.g. Gym), Parking, Vision, Regular hours, Mondays – Fridays, Casual Business Wear, Performance Based Rewards

    #JPKR

    #JPKR
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