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    Windows Client Engineer - Petaling Jaya, Malaysia - ITC Infotech India Limited

    ITC Infotech India Limited
    ITC Infotech India Limited Petaling Jaya, Malaysia

    1 week ago

    Default job background
    Full time Technology / Internet
    Description
    The Senior Windows Client Engineer position is responsible for supporting, maintaining a standardized of Windows client image release, test lab management, patching, devices provisioning process, and manage hardware lifecycle standards with hardware OEM.

    Essential Job Functions:
    • Responsible for the day-to-day Windows client management support, provisioning solution, investigation, assessment, troubleshooting, and hardware device test lab management.
    • Evaluate new and emerging product technologies to enhance the Windows client OS.
    • Conduct testing and evaluation of new laptop /desktop hardware models, transition process maintaining a continuous build and test cycle.
    • Effectively collaborate with team members and various regions
    • Create and maintain processes and documents pertaining to the managed Windows client build environment.
    • Responsible of business-as-usual activity including global patching, windows features deployment, Microsoft 365 Apps deployment process.
    Required Knowledge and Skills:
    • Technical knowledge and understanding of hardware and software troubleshooting
    • Troubleshooting skills Windows 10/11, O365, Browsers (Edge/Chrome), Bitlocker, Windows Hello for Business
    • Knowledge of Windows Client build and deployment, SCCM software distribution, software update management, and asset intelligence.
    • Experience in PC refresh deployments
    • Experience in hardware certification process.
    • Knowledge of Autopilot, Active Directory, GPO,
    • Fundamental understanding of network concept, proxies, DNS, DHCP
    • Ability to work in a team-oriented collaborative environment
    • Excellent verbal, interpersonal and written communication skills. Highly self-motivated and detail oriented.
    • Knowledge of Windows 11 is an advantage
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