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Pelabuhan Klang

    Relationship Manager, SME Community Banking – KL - Port Klang, Malaysia - OCBC Bank

    OCBC Bank
    OCBC Bank Port Klang, Malaysia

    Found in: Talent MY C2 - 2 days ago

    OCBC Bank background
    Full time
    Description
    Relationship Manager, SME Community Banking – KL C9) Description
  • Revenue Performance – The Community Banking RM will be provided with a portfolio of larger SME customers of the branch. His or her role will be that of engaging and servicing this portfolio of business customers and to achieve a desirable revenue growth target by cross-selling and up-selling various relevant business banking products that meet the customers' needs. These business banking products will cover a full range of loan and liability products but principally will be working capital loans, deposit products, FX sales and cash management services.
  • The Community Banking RM is entrusted to ensure he or she constantly engaging the Bank's key community banking customers by providing timely and effective follow-up and services. He or she is expected to contact and engaging the bank's customer in accordance with Bank's engagement policy to retain and grow the customer relationship and hence securing larger wallet share of the customers.
  • Monitor overall facility utilisation and profitability of assigned portfolio
  • Build rapport and develop meaningful networking in the customer's organization, for priority in utilization of the Bank's facilities
  • Identify customer needs and capture new financing and / or cross selling opportunities, negotiate for best margins to optimize account profitability.
    • Qualifications
  • Must have a minimum qualification of a recognized Degree or equivalent. However, candidate who has been in SME Relationship Management for more than 4 years will also be considered favourably.
  • Candidates is required to have a minimum of 2 years working experience in loans sales, account management or relationship management, preferably in a financial institution.
  • Good analytical skills in financial accounts and well-versed in cash flow analysis
  • Result-oriented and able to work as a team
  • Fluent in both spoken and written English
  • Possess own transport and willing to travel within the branch's market location. In the normal course of business, the Community Banking RM is not expected to travel outsides their branch's market location
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