- Manage stock replenishment and inventory updates on ecommerce platforms, including Shopee, Lazada, and on our webstore.
- Ensure consistent product mapping, promotional updates, user experience, functionality, and brand consistency on our ecommerce platforms.
- Prepare and upload product listings and content details, ensuring accuracy and completeness.
- Collaborate with Brand Marketing Manager(s) to execute ecommerce marketing plans.
- Coordinate with internal and external team members to streamline the fulfillment process.
- Provide exceptional customer support by managing online platform orders and responding to customer queries and feedback.
- Sales analysis and daily/weekly/monthly sales reporting.
- Prepare and execute social media digital marketing plans. Work closely with multimedia designers for any preparation and roll out of digital creative assets.
- Monitor campaign results, compile learnings and modify plans to further enhance the campaign result and achieve the campaign's KPI (e.g. contingency plan).
- Monitor competitorâs Social Media activities, results and provide adequate analysis.
- Perform other ad-hoc duties as assigned by the team.
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Advertising/Media, Communications or equivalent.
- At least 2 Year(s) of working experience in the related field is required for this position.
- Required language(s): English, Bahasa Malaysia, Mandarin
- Ability to work independently.
- Positive attitude and responsible character.
- Pleasant personality with focus on excellence in customer service.
- Possess self-confidence and be able to actively interact with all relevant parties.
- EPF, SOCSO & EIS Contribution
- Annual Leave
- Medical Leave
- Company Trip
- 5 Working Days
- Annual Bonus
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Description
Job ResponsibilityResponsibilities
As an Ecommerce & Digital Marketing Executive, you will report to the General Manager - Sales and your responsibilities will include but are not limited to: