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    Service Back Office Administration Intern - Malaysia, Selangor - Roche Diagnostics Corporation

    Roche Diagnostics Corporation
    Roche Diagnostics Corporation Malaysia, Selangor

    1 week ago

    Default job background
    Full time
    Description

    Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people's varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

    The Position

    Join Us in Making a Difference

    At Roche, we've been dedicated to improving lives since our founding in 1896. As a global leader in cancer drugs and personalized healthcare, we're committed to innovation and making a positive impact worldwide. Join us and be part of something meaningful

    u200B

    Job Responsibilities:

    • User Needs Assessment: Collaborate with cross-functional stakeholders to understand user requirements, including the 'voice of the customer,' for healthcare data-related projects and internal dashboard setup
    • Data Collection and Analysis: Collect, clean, and analyze healthcare data, including time series process data and operational data, to extract valuable insights
    • Data Visualization: Create visually compelling charts and dashboards to present data findings effectively, with a focus on the Healthcare Experiences team
    • Insights and Decision Support: Report insights derived from data analysis and assist users in making informed decisions to enhance healthcare outcomes
    • Data Cleaning and Wrangling: Perform data cleaning and data wrangling to prepare data for analysis and analytics modeling
    • Operational Dashboard Setup: Design, create, and update operational dashboards using tools such as Rexis Salesforce, Google Sheet, and other relevant platforms, specifically tailored to the Healthcare Experiences team's needs
    • Data Automation: Support the implementation of digital tier meeting dashboards through data automation and analysis solutions, focusing on improving the healthcare experience
    • Project Review: Conduct reviews of digitalization project initiatives related to the Healthcare Experiences team to ensure they are completed in a timely manner and deliver value
    • Project Deliverables: Deliver the expected output of these projects, including reports, analyses, presentations, and fully functional internal dashboards by the end of your internship period

    Qualifications:

    • Pursuing a Diploma or, Bachelor's in Communication, Economics, Business Administration, Information Technology, or any related field
    • Strong interest or passion in leveraging data to drive healthcare improvements
    • Proficiency in data analysis tools and techniques, with a strong background in Excel
    • Experience with data visualization tools (e.g., google sheet, AppScript, Tableau) is a plus
    • Excellent communication skills and the ability to collaborate effectively with diverse stakeholders
    • Self-motivated and eager to learn in a fast-paced healthcare environment

    What We Offer:

    • Hands-on experience in healthcare data analytics and dashboard setup
    • Exposure to real-world healthcare projects and challenges
    • Mentorship from experienced healthcare professionals and data analysts
    • Opportunity to contribute to meaningful projects that impact healthcare experiences

    Who we are

    At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

    The Roche Services & Solutions as well as People Support Solutions organisations located in Kuala Lumpur provide end-to-end business solutions for Finance, Procurement, IT, Communications, People & Culture (Human Resources) and beyond to our Roche colleagues across the APAC region. Today Roche employs altogether around 1100 employees in Malaysia.

    Roche is an Equal Opportunity Employer.

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