Jobs
>
Kuala Lumpur

    Assistant Director of Sales - Malaysia, Kuala Lumpur - Courtyard by Marriott

    Courtyard by Marriott
    Courtyard by Marriott Malaysia, Kuala Lumpur

    2 days ago

    Default job background
    Full time
    Description
    Job Number

    Job Category Sales & Marketing

    Location Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP

    Schedule Full-Time

    Located Remotely N

    Relocation N

    Position Type Management

    Job Summary

    Assists in leading the property's segmented sales effort (e.g., group, transient, association, corporate, etc.) and assists in the implementation of the segment sales strategy and achieving segment revenue goals, property revenue goals and guest and employee satisfaction. Conducts all day-to-day activities related to the sales function with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives. Achieves personal booking goals.

    CANDIDATE PROFILE

    Education And Experience

    • 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

    OR
    • 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.

    CORE WORK ACTIVITIES

    Developing & Executing Sales Strategies

    • Works with sales leader to ensure understanding of sales strategy and effective implementation of this strategy for the segment.
    • Assists in the development, implementation and sustaining of aggressive solicitation program focused on increasing business.
    • Works with management team to create and implement a sales plan addressing revenue, customers and the market for the segment led by the DOS.
    • Assists with the development and implementation of promotions, both internal and external.

    Maximizing Revenue

    • Provides positive and aggressive leadership to ensure maximum revenue potential (e.g., sets example with personal booking goals).
    • Recommends booking goals for sales team members.

    Managing Sales Activities

    • Approves space release for catering to maximize revenue (DOS, Group) in the absence of a Business Evaluation Manager.
    • Participates in sales calls with members of sales team to acquire new business and/or close on business.
    • Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

    Analyzing & Reporting on Sales and Financial Data

    • Analyzes market information by using sales systems and implements strategy to achieve property's financial room and catering goals.
    • Assists Revenue Management with completing accurate six period projections.
    • Reviews sales and catering guest satisfaction results to identify areas of improvement.

    Ensuring Exceptional Customer Service

    • Displays leadership in guest hospitality, exemplifies customer service and creates a positive example for guest relations.
    • Interacts with guests to obtain feedback on product quality and service levels.
    • Meets with guests during pre- and post-convention meetings to obtain feedback on quality of product (e.g., rooms, meeting facilities and equipment, food and beverage), service levels, execution against contract and overall satisfaction.
    • Empowers employees to provide excellent customer service.
    • Observes service behaviors of employees and provides feedback to individuals and/or managers.
    • Incorporates guest satisfaction as a component of department meetings with a focus on continuous improvement.
    • Ensures that a customer recognition program is in effect throughout Sales.
    • Executes and supports the company's Customer Service Standards and property's Brand Standards.
    • Participates in and practices daily service basics of the brand.
    • Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
    • Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company.
    • Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event.

    Building Successful Relationships

    • Develops and manages relationships with key stakeholders, both internal and external.
    • Works collaboratively with off-property sales channels (e.g., Event Booking Center, Market Sales, GSO) to ensure the property needs are being achieved and the sales efforts are complementary, not duplicative.
    • Works with Human Resources, Engineering and Loss Prevention to ensure compliance with local, state and federal regulations and/or union requirements.
    • Attends customer events, trade shows and sales missions to maintain, build or develop key relationships with GSO Managers and customers.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

    At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

    In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
  • Komune Living & Wellness

    Director of Sales

    2 days ago

    Komune Living & Wellness Cheras, Malaysia

    我們公司正在尋找一位有才華且經驗豐富的銷售總監來領導我們的銷售部門。我們需要一位自我激勵的專業人士,具有豐富的管理經驗和出色的銷售記錄。在此職位上,您將負責滿足我們的年度銷售額。 · 您的職責包括激勵我們的銷售團隊、設計策略銷售計劃以及評估成本和競爭。除了成為優秀的溝通者之外,我們的理想候選人還應表現出卓越的談判和領導能力。 · **銷售總監職責:** · - 領導和激勵員工改善客戶服務。 · - 設計和實施策略計劃以實現銷售目標。 · - 與客戶建立持久的關係,以提高客戶忠誠度。 · - 制定和促進每週、每月和季度的銷售目標。 · - 擬定詳細、準確的 ...

  • Shangri-La Hotels

    Director of Sales

    20 hours ago

    Shangri-La Hotels Kuala Lumpur, Malaysia Full time

    Traders Hotel Kuala Lumpur · Traders cater to savvy, passionate travellers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip - work, rest or play, each ...

  • Pan Pacific Hotels Group

    Director of Sales

    20 hours ago

    Pan Pacific Hotels Group Kuala Lumpur, Malaysia

    **Malaysia*** · **PARKROYAL COLLECTION Kuala Lumpur*** · **Sales & Marketing*** · **Job Grade**: · Full Time · PARKROYAL COLLECTION Kuala Lumpur puts you in the enviable heart of Kuala Lumpur's Golden Triangle, where shopping, entertainment and commerce all come together. · Step ...

  • Marriott International, Inc

    director of Sales

    4 days ago

    Marriott International, Inc Kuala Lumpur, Malaysia

    **Job Number** · **Job Category** Sales & Marketing · **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Posi ...

  • Sofitel Kuala Lumpur Damansara

    Director of Sales

    1 week ago

    Sofitel Kuala Lumpur Damansara Kuala Lumpur, Malaysia

    Responsible for the operations of the hotel's sales force, development and implementation of annual sales, monitoring performance of team members and sales goals and working closely with other managers to ensure that business objectives are executed properly and right on schedule ...

  • Alila Bangsar Kuala Lumpur

    Director of Sales

    2 days ago

    Alila Bangsar Kuala Lumpur Kuala Lumpur, Malaysia

    Summary · Elevated high above one of Kuala Lumpur's most vibrant districts, Alila Bangsar combines modern, mínimalist design with natural light, lush greenery and phenomenal views for a serene urban sanctuary. · If you are a strategic thinker with a passion for sales, a team play ...

  • Marriott International, Inc

    Director of Sales

    4 days ago

    Marriott International, Inc Kuala Lumpur, Malaysia

    **Job Number** · **Job Category** Sales & Marketing · **Location** Courtyard by Marriott Kuala Lumpur South, 137, Jalan Puchong, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · * ...

  • Marriott International, Inc

    Director of Sales

    4 days ago

    Marriott International, Inc Kuala Lumpur, Malaysia

    **Job Number** · **Job Category** Sales & Marketing · **Location** Courtyard by Marriott Kuala Lumpur South, One Marriott Drive, Kuala Lumpur, Malaysia, Malaysia · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Management · **HOTEL DESCR ...

  • Sofitel Kuala Lumpur Damansara

    Director of Sales

    20 hours ago

    Sofitel Kuala Lumpur Damansara Kuala Lumpur, Malaysia

    Responsible for the operations of the hotel's sales force, development and implementation of annual sales, monitoring performance of team members and sales goals and working closely with other managers to ensure that business objectives are executed properly and right on schedule ...

  • Hilton

    Assistant Director of Sales

    2 days ago

    Hilton Kuala Lumpur, Malaysia

    Assistant Director of Sales · With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a ...

  • Hilton

    Asst Director of Sales

    1 week ago

    Hilton Kuala Lumpur, Malaysia

    Asst Director of Sales · With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welco ...

  • Hilton

    Asst Director of Sales

    1 week ago

    Hilton Kuala Lumpur, Malaysia

    With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget ...

  • Oracle

    Sales Snr Director

    2 days ago

    Oracle Kuala Lumpur, Malaysia

    Sales Snr Director - Oracle Applications-230005EX · **Applicants are required to read, write, and speak the following languages***: English · **Detailed Description and Job Requirements** · Overall responsibility for the regions sales, third party alliances, and customer satisfac ...

  • Grand Hyatt Kuala Lumpur

    Associate Director of Sales

    1 week ago

    Grand Hyatt Kuala Lumpur Kuala Lumpur, Malaysia

    Summary · You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting associate, guest and owner expectations. The Associate Director of Sales is responsible to assist in providing ...

  • Sourced Group, an Amdocs Company

    Cloud Sales Director

    1 week ago

    Sourced Group, an Amdocs Company Kuala Lumpur, Malaysia

    Sourced is a global cloud consultancy that helps enterprises make the most of cloud services with a focus on security, governance and compliance. With offices around the globe, we provide professional services for securing, migrating and managing the cloud infrastructure of large ...

  • Upscale Sdn Bhd

    Energy Sales Director

    4 days ago

    Upscale Sdn Bhd Bangsar, Malaysia

    **Energy Sales Director (Malaysia)** · **Location: Bangsar South, KL [Runjian (HQ in China)]** · **Responsibilities**: · 2. Be familiar with relevant local policies, market information, company products and solutions in Malaysia; be able to interpret local competitor analysis, de ...

  • UOA Hospitality

    Director of Sales

    2 days ago

    UOA Hospitality Cheras, Malaysia

    THE JOBSCOPE · - Develop and implement a comprehensive sales strategy aligned with the company's goals and objectives. · - Analyze market trends, competitor activities, and customer feedback to refine and optimize sales strategies. · - Lead, mentor, and inspire a dynamic sales te ...

  • Marriott International, Inc

    Assistant Director of Sales

    2 days ago

    Marriott International, Inc Kuala Lumpur, Malaysia

    **Job Number** · **Job Category** Sales & Marketing · **Location** Four Points by Sheraton Kuala Lumpur City Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** ...

  • Cosmo Hotel Kuala Lumpur

    Assistant Director of Sales

    4 days ago

    Cosmo Hotel Kuala Lumpur Kuala Lumpur, Malaysia

    **Job Description: · - ** · - Leading room sales, reservations and marketing communications team to optimize revenue from all income generating department to achieve the targets set. · - Focus on market competitive performance and Segment strategy, Revenue management. · - Ensure ...

  • Marriott International, Inc

    Assistant Director of Sales

    1 week ago

    Marriott International, Inc Kuala Lumpur, Malaysia

    **Job Number** · **Job Category** Sales & Marketing · **Location** Renaissance Kuala Lumpur Hotel & Convention Centre, Corner of Jalan Sultan Ismail and Jalan Ampang, Kuala Lumpur, Malaysia, Malaysia VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?* ...