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Subang Jaya

    Technical Executive - Petaling Jaya, Malaysia, Selangor - PLUS Malaysia

    PLUS Malaysia
    PLUS Malaysia Petaling Jaya, Malaysia, Selangor

    4 days ago

    Default job background
    Full time
    Description

    Develops apps leverage on Microsoft Office 365 and other development platforms/tools for digitization of manual business and operations processes as assigned by the management.

    Responsibilities

    • Develops Software Applications System ('apps') using Microsoft Office 365 and other development platform/tools for digitization of manual business and operations processes where possible.
    • Perform troubleshooting for developed applications, fixes bugs and errors, to minimize disruption to applications dependent business activities and user productivity.
    • Perform applications modifications to leverage on new Android or iOS releases, while maintains apps versions for older supported Android/iOS.
    • Executes incident management process to minimize disruption to apps dependent business activities or user productivity and to prevent or minimize recurrence.
    • Plans the delivery of new updates, modifications, and the adoption of best practice policies, including conducting research to identify opportunities to leverage on new functionalities and update released.
    • Owns, develops and executes the technical roadmap for applications, working closely with business users to leverage the platform further to develop and achieve the aim of the apps of being fully integral with provisioning of the services.
    • Coordinates and executes apps change management to efficiently facilitate change requirements from stakeholders
    • Develops and periodically improvises management dashboards using Power BI Pro or other reporting tools to empower stakeholders and management with insights from apps data.
    • Collaborates on apps-to-apps interfacing initiatives via API to facilitate business requirements for data exchange and update
    • Provide guidance and refresher sessions to Helpdesk & Control Centre Team who provides level 0 support for quick resolution via phone support, and on apps monitoring activities to ensure high apps availability hence minimize disruption to the business and users.
    • Conducts development trainings and guidance for applications to empower users with skills to develop simple apps
    • Responsible for apps development and support related to productivity and digitalization as assigned by the management.

    Requirements

    • Graduate in Information Technology, Computer Science or Software / System Engineering / Engineering Statistics, Applied Mathematics, Operations Research, Computer Science, Engineering & Economics or equivalent.
    • Minimum of 1-2 years' experience in application system design, development, support and/or manage projects related capacity.

    Interested candidates please submit your CVs to [HIDDEN TEXT]. Only shortlisted candidates will be notified.

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