Customer Service Executive - Malaysia, Selangor - Blazebiz Innovate

Blazebiz Innovate Malaysia, Selangor

1 day ago

Full time

Description

Company Description

Blazebiz Innovate has been providing quality systems and services to a wide range of companies for over 10 years. Our clients include government bodies, manufacturers, importers, distributors, retailers, and sole proprietors in need of effective business management systems.

Role Description

This is a full-time Customer Service Executive role, with the flexibility for some remote work. As a Customer Service Executive, your day-to-day tasks will include handling customer inquiries and resolving any issues they may encounter. You will communicate with customers through various channels, such as phone, email, and chat, to ensure their satisfaction. Additionally, you will work closely with the other team members to address customer needs and contribute to overall customer service improvement.

Meetings will be held in Cyberjaya, Selangor.

Qualifications

Prior experience in customer service would be an advantage
Strong communication skills and ability to empathize with customers
Excellent problem-solving skills and attention to detail
Ability to multitask and prioritize tasks effectively
Good knowledge of the products or services offered by the company
Ability to work well in a team and collaborate with colleagues
Flexibility to adapt to changing customer needs and requirements
Fluency in written and spoken English and Bahasa Melayu.
Additional language skills are a plus

Vacancy is only open to Malaysians.

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Customer Service Executive - Malaysia, Selangor - Blazebiz Innovate

Description

Freight Forwarding Customer Service Executive