- Contribute to meeting or exceeding store sales and profit targets by:
- Passionately inspiring consumer loyalty to the Brand
- Effectively serving and selling to customers
- Diligently executing store operations
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership of them and use all available store resources to meet or exceed them
- Execute the Brand Customer Service standards to meet or exceed customers' expectations
- Be a Brand Ambassador, consistently exhibiting Brand Attitude and Values
- Use Seasonal Brand and product knowledge effectively during sales interactions
- Communicate product features benefits and unique selling points clearly to address customers' needs and strengthen their connection to the Brand
- Adhere to all established policies and procedures
- Execute and maintain established Visual Merchandising and In-Store Communication standards
- Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store's entire product offer is represented on the sales floor
- Complete cash register transactions quickly and accurately
- Minimize loss in both, the stockroom and the sales floor
- Perform all store operations in a safe, effective and efficient manner
- Collaborate productively and respectfully with team members
- Complete all applicable training programs and effectively apply the learning on the job
- Seek coaching and learning opportunities to continually improve your performance
- High school or equivalent qualification
- Minimum of 1 year of relevant working experience in sports retail/fashion/apparel or experience in customer service & selling
- Customer-oriented and enjoy interacting with customers.
- Good team player, proactive and willing to learn attitude
- Able to work in a fast-paced environment and handle multiple tasks simultaneously.
- Good communication skills in English and the ability to converse in other languages will be an added advantage.
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Retail Associate - Kuala Lumpur, Malaysia - adidas
Description
PURPOSE & IMPACT ON ORGANIZATION:
KEY RESPONSIBILITIES:
REQUIREMENTS: