Jobs
>
Kuala Lumpur

    Technical Support - Kuala Lumpur, Malaysia - TC Management Services Corporation Sdn Bhd

    TC Management Services Corporation Sdn Bhd
    TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia

    1 week ago

    Default job background
    Full time Technology / Internet
    Description
    Job Responsibilities
    Diagnosing and resolving technical issues reported by customers or end-users.
    Providing customer support and assistance through various communication channels.
    Documenting and tracking reported issues, troubleshooting steps, and solutions.
    Acquiring in-depth product knowledge and staying updated on new features and updates.
    Collaborating with cross-functional teams to resolve complex technical problems.
    Continuously learning and updating technical skills to adapt to evolving technologies and industry trends.
    Qualification
    Possessing a bachelor's degree in computer science or information technology.
    Holding certifications in Microsoft, Linux, or Cisco, which can be beneficial.
    Having 2-5 years previous experience in technical support, desktop support, or a related position.
    Demonstrating proficiency in operating systems such as Windows, Linux, and Mac OS.
    Familiarity with remote desktop applications and help desk software.
    Displaying attention to detail and strong problem-solving abilities.
    Exhibiting excellent interpersonal skills.
    Demonstrating good written and verbal communication skills.
  • DIGITAL RINGGIT SDN. BHD.

    IT Technical Support

    6 days ago

    DIGITAL RINGGIT SDN. BHD. Kuala Lumpur, Malaysia

    **職責:** · - 管理資訊科技和電腦系統。 · - 規劃、組織、控制和評估 IT 和電子資料營運。 · - 透過招募、培訓和指導員工、傳達工作期望並評估他們的績效來協助 IT 員工。 · - 設計、開發、實施和協調系統、政策和程序。 · - 確保資料、網路存取和備份系統的安全。 · - 根據使用者需求和系統功能採取行動,為組織政策做出貢獻。 · - 確定問題領域並及時實施策略解決方案。 · - 審核系統並評估其結果。 · - 維護資產、資訊安全和控制結構。 · - 處理年度預算並確保成本效益。 · **要求:** · - 擁有豐富的 IT 支援工作 ...

  • TC Management Services Corporation Sdn Bhd

    Technical Support

    1 week ago

    TC Management Services Corporation Sdn Bhd Kuala Lumpur, Malaysia

    **Responsibilities**: · Diagnosing and resolving technical issues reported by customers or end-users. · Providing customer support and assistance through various communication channels. · Documenting and tracking reported issues, troubleshooting steps, and solutions. · Acquiring ...

  • MUV SOLUTIONS SDN BHD

    Technical Support

    1 week ago

    MUV SOLUTIONS SDN BHD Kuala Lumpur, Malaysia

    **Job Summary**: · As a Technical Support personal, you are responsible to provide technical support on front-end peripherals such as computers, printers, projector, etc. within the stipulated Service Level Agreement (SLA). You are expected to assist on procurement processing, up ...

  • Recruit Express Service Sdn Bhd

    Technical Support

    7 hours ago

    Recruit Express Service Sdn Bhd Kuala Lumpur, Malaysia

    Handling Unified Communication - Telephone System Which Sits In Office Network & Hardware & Software - Training will be provided. · - Handling Digital Signage - Signage Systems Which Sits In Office Network Hardware & Software - Training will be provided. · - Handling Inhouse & Pa ...

  • FirstWorks Group Sdn. Bhd.

    Technical Support

    7 hours ago

    FirstWorks Group Sdn. Bhd. Kuala Lumpur, Malaysia

    **Job Description**: · - To understand overall technical support ticketing process and procedure. · - Complete technical tasks and assignment according to ticketing system. · - Track ticket status and make sure no missing SLA (service level agreement) complaints. · - To prepare d ...

  • Career International FOS Sdn Bhd

    Technical Support

    1 week ago

    Career International FOS Sdn Bhd Brickfields, Malaysia

    Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems · - Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, o ...

  • Eteam Workforce Sdn Bhd

    Technical Support

    1 week ago

    Eteam Workforce Sdn Bhd Kuala Lumpur, Malaysia

    This is Niharika from Eteam. We are hiring Mandarin speakers to work with one of our clients. Below are the job details · Role - Technical Support - Mandarin · Location - KL Sentral · Type - Permanent · Shift - 9am - 6pm · Joining - 7th Aug · Interview - Online interiew · Minimum ...

  • Tan Chong Motor Holdings Berhad

    IT Technical Support

    3 days ago

    Tan Chong Motor Holdings Berhad Kuala Lumpur, Malaysia

    **Job Summary**: · As an IT Technical Support, you are responsible to provide technical support on computer hardware, · and etc. within the stipulated Service Level Agreement (SLA). You are also responsible to provide support · on Telephone System and mobile devices. · **Responsi ...

  • MUV Solutions Sdn Bhd

    Technical Support

    1 week ago

    MUV Solutions Sdn Bhd Kuala Lumpur, Malaysia

    **Responsibilities**: · - Diagnosing and resolving technical issues reported by customers or end-users. · - Providing customer support and assistance through various communication channels. · - Documenting and tracking reported issues, troubleshooting steps, and solutions. · - Ac ...

  • Mindpec Solutions

    Technical Support

    6 days ago

    Mindpec Solutions Kuala Lumpur, Malaysia

    **Responsibilities**: · - Work with customers to understand the root cause of the issue, provide guidance and end to end support. · - Performed detailed log analysis and deep troubleshooting · - Utilizing strong analytical skills to dig deep into the problem and provide resolutio ...

  • Tan Chong Group

    IT Technical Support

    3 days ago

    Tan Chong Group Kuala Lumpur, Malaysia

    **Job Summary**: · **Responsibilities**: · - Respond to and resolve requests/issues assigned through the ticketing system and ensure SLA is met. · - Provide technical support on computers, IT peripherals, Telephone PABX, and mobile devices. · - Manage and maintain computer asset ...

  • Brandt International Sdn Bhd

    Technical Support

    5 days ago

    Brandt International Sdn Bhd Kuala Lumpur, Malaysia

    *Provide level 1 IT Technical Helpdesk Support in ticket logging & resolutions. · *Escalate unresolved issues to the next level of support (Level 2) · *Prepare activity reports and inform management of recurring problems. · *Follow up on Level 1 Helpdesk tickets and perform ticke ...

  • VTA Corporation Sdn Bhd

    IT Technical Support

    3 days ago

    VTA Corporation Sdn Bhd Kuala Lumpur, Malaysia

    Key responsibilities · - Provides onsite/on-line support to customers for assigned Project or incidents. · - Delivers support and advice on Hardware and Software for Customer/Business Partner. · - Able to handle multiple projects simultaneously and needs to be proactive. · - Reso ...

  • Career International FOS Sdn Bhd

    Technical Support

    7 hours ago

    Career International FOS Sdn Bhd Brickfields, Malaysia

    The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems in ...

  • Recruit Express Service Sdn Bhd

    IT Technical Support

    1 week ago

    Recruit Express Service Sdn Bhd Kuala Lumpur, Malaysia

    Handling Unified Communication - Telephone System Which Sits In Office Network & Hardware & Software - Training will be provided. · - Handling Digital Signage - Signage Systems Which Sits In Office Network Hardware & Software - Training will be provided. · - Handling Inhouse & Pa ...

  • Mindpec Solutions

    Technical Support

    3 days ago

    Mindpec Solutions Kuala Lumpur, Malaysia

    **Responsibilities**: · - Work with customers to understand the root cause of the issue, provide guidance and end to end support. · - Performed detailed log analysis and deep troubleshooting · - Utilizing strong analytical skills to dig deep into the problem and provide resolutio ...

  • Career FOS

    Technical Support

    1 week ago

    Career FOS Kuala Lumpur, Malaysia

    Location: KL Sentral, Kuala Lumpur · - Shift: 9:00am to 18:00 pm (Monday to Friday) · **Overview** · So what will you be doing as a Technical Troubleshooting Agent? · **Your Responsibilities** · - Accountable for closing customer inquiries regarding company products/services, cus ...

  • Rapsys Technologies

    Technical Support

    6 days ago

    Rapsys Technologies Kuala Lumpur, Malaysia

    Junior 1-3 in tech support role -Native/non native · - Fluent in Korean: able to provide technical support to Korean partners with high proficiency on business writing · - English Language: needed because the team and Google PM + Google Engineers we work with can only speak/write ...

  • ManpowerGroup

    IT Technical Support

    1 week ago

    ManpowerGroup Brickfields, Malaysia

    **Office 365 Technical Consultant / Technical Advisor** · **Position Summary** · **The role of Office365 Technical Consultant** · Must be experienced, having a strong technical problem solving skills in Operating systems or Servers, SharePoint & Exchange experience will be an add ...

  • Career International Fos Sdn. Bhd

    Technical Support

    7 hours ago

    Career International Fos Sdn. Bhd Brickfields, Malaysia

    The Technical Support responds to basic and routine inquiries of a technical nature including hardware/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems in ...