Executive, customer service jobs in Malaysia

岗位职责 · 一、客户服务类 · 通过电话、WhatsApp、现场接待等渠道接待客户咨询。 · 解答客户关于产品、维修流程、价格及售后政策的问题。 · 及时跟进客户维修进度并提供更新。 · 处理客户投诉与反馈,确保问题得到妥善解决。 · 二、业务操作类 · 负责维修单的开单、录入及资料整理。 · 协助安排维修取机、交机及物流协调。 · 确保系统资料与客户信息准确完整。 · 三、协调沟通类 · 与维修技术员及仓库保持沟通,跟进维修状态。 · 协助内部部门完成相关售后流程。 · 四、服务质量类 · 维护良好的客户关系,提升客户满意度。 · 按公司SOP执行服 ...

+我们是一家专注于Web3领域的公司,正在招募大客户客服运营人员协助平台日常用户管理与客户支持工作. · +实时对接社区运营、数据查询、系统问题、推广问题; · 跟进会议补贴申请与反馈; · ...

职责描述: · 为用户和商家提供高质量服务,并以迅速且专业的方式协助解决他们的疑问。 · 在处理客户问题时,始终保持高度专注与专业态度。 · 与内部相关部门合作,确保按照标准作业流程(SOP)执行。 · 主动收集用户和商家的反馈,并提出改进建议与优化方案。 · 具备积极主动的工作态度,以及成熟且良好的判断与问题解决能力。 · 入职门槛: · 拥有 SPM 或Diploma文凭(不限专业),并具备至少 1 年电话销售或客户服务相关经验。 · 能够接受轮班制工作,包括周末及公共假期(夜班享有津贴,津贴金额将根据每月情况调整)。 · 由于区域覆盖需求,能够使用 ...

在申请工作之前,请从本页右上角的选项中选择您的语言偏好。 · 在《财富》世界 500 强组织探索您的下一个机会。 设想创新的可能性,体验我们有益的文化,并与才华横溢的团队合作,帮助您每天变得更好。 我们知道要引领 UPS 走向美好的明天,我们需要具有技能且激情满满的人才。 如果您具备领导自己或团队的素质和动力,那么我们会提供职位供您培养自己的技能并将您提升到一个新的水平。 · 职务描述: · 该职位提供客户服务、意见、调查案例、现场电话以及监控解决客户案例的过程。 他/她记录传入的有关客户问题的信息,并在结案之前调查所有证据。 · 员工类型: · 永久 ...

小程序海外客服 · 公司简介: · 公司现招小程序海外客服专员,主要负责公司小程序海外用户的日常咨询与售后支持,通过线上方式(聊天工具 / 邮件 / 系统后台)为客户提供专业、及时的服务,提升用户满意度与留存率。 · 工作内容: · 通过在线客服系统回复海外用户咨询,解答产品使用、账户问题等相关疑问; · 处理订单问题、充值异常、功能操作指引等基础售后事项; · 跟进客户反馈,记录问题并及时提交至技术或相关部门处理; · 协助维护客户关系,提升用户体验与满意度; · 监控后台数据,发现异常情况及时上报; · 按照公司 SOP 执行客服流程,确保服务标 ...

About KKday · KKday is accelerating the world's transition to the brand new travel experience. · As the largest travel-experience platform in Asia, KKday is committed to integrating a one-stop platform to meet all travelers' needs. KKday has curated more than 300K unique experien ...

This role involves providing customer support in a professional manner, ensuring customer satisfaction while maintaining effective communication with clients. Key responsibilities include handling inquiries, resolving concerns and complaints efficiently. · (Provide accurate timel ...

+Job summary · This is a full-time role for a Customer Service Executive located in UOA Business Park Subang Jaya.The Customer Service Executive will be responsible for providing exceptional customer support. · Strong interpersonal skills for effective communication and relations ...

We are looking for a Mandarin-speaking Customer Service Executive to support our growing local and international member base. · Handle patient enquiries (phone, WhatsApp) · Assist with appointments, health screenings · ...

Company Description · Daythree is an award-winning business process management company specializing in delivering exceptional customer experience through insight-driven solutions and innovative practices. With expertise in Customer Experience Lifecycle Management, Daythree focuse ...

We are seeking a Customer Service Executive on a contract basis to coordinate international air and ocean shipments across three branches. · ...

To provide customer service for SG customer service department as Operations shared services of all enquiries and service request to meet service level agreement and productions targets set. · ...

This position is responsible for supervising and leading customer services role effectively. · Ensure timely and accurate movement of freight and information. · Provide exceptional customer service within the Sea Import Department. · ...

Company Description · Daythree is an award-winning business process management company specializing in delivering exceptional customer experiences. With expertise in Customer Experience Lifecycle Management, Daythree stands out by leveraging insights and driving innovation. The c ...

This position is responsible in supervising and leading the day to day customer services role and activities effectively. · Ensure smooth and timely freight process flow · Ensure accurate and timely data entry into our operational system · Track and trace sea import files and re ...

We are looking for a Customer Service Executive to support our logistics and cross‑border operations. · ...

We are looking for enthusiastic individuals to join our team as a Customer Service Executive to handle inbound enquiries. · We require an individual who is able to work rotational shifts including weekends and public holidays. ...

+This is a full-time role for a Customer Service Executive located in Kelang. · +ResponsibilitiesHandling day-to-day interactions with customers.QualificationsFresh Graduates who are eager to grow and learn.Benefits :++, ...

The Customer Care Executive is responsible for delivering high-quality customer support and ensuring a positive customer experience across all touchpoints. · (Provide accurate information regarding products, services, promotions, and processes) · (Respond promptly and professiona ...

Responsibilities: · Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products. · To exceed customers expectation in terms of customer service & accurate information. · Work in a t ...