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Azura Suria Ahmed Bashah

Azura Suria Ahmed Bashah

Customer Service

Marketing / Advertising / Public Relations

Ipoh, Perak

Social

About Azura Suria Ahmed Bashah:

Experienced professional with 20 years of banking sector expertise, recognized for outstanding customer service and top 10 investment performance. Diligent and passionate, I am dedicated to delivering exceptional service, leveraging my strong work ethic, attention to detail, and excellent communication skills.

Experience

Attended to customer’s telephone enquiries over a full range of Business Banking products and services.
Attended to customer’s complaint calls and ensure these cases are resolved within the stipulated time.
Provided timely decisions on issues requiring immediate attention. Responsible to maintain records, handling correspondence, scheduling appointments, organizing meetings, and assisting with document management

Education

DIPLOMA IN OFFICE ADMINISTRATION
UNITAR, Malaysia
(Previously Institusi Tun Abdul Razak)
(1994 - 1996)

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