Chan Szeyih

Enthusiastic and passionate store manager with 11 years retail experiences.
Critical thinker and problem-solving skills.

Great interpersonal and communication skills.
Rich in product knowledge and provide good and satisfactory customer services.
Excellent in the area regarding money handling skill and POS Systems.
A leader, and able to multitask as well as handing high volume of workload.
Fluet in English , Mandarin , Malay

11 years of total experience

Jul 2023 - Present
4 months

Retail Manager

GMG Group  |  Penang, Malaysia

IndustryRetail / Merchandise

SpecializationSales - Retail/General

RoleSupervisor/Team Lead

Position LevelManager

Monthly SalaryMYR 5,000

Incharged of 4 Stores . Multi brand , sports wear • Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office,ensure all relevant reports and documents are submitted timely.

Jun 2019 - Jun 2023
4 years 1 month

Store Manager

Montreal Trading Sdn Bhd  |  Penang, Malaysia

IndustryRetail / Merchandise

SpecializationSales - Retail/General

RoleSupervisor/Team Lead

Position LevelManager

Monthly SalaryMYR 4,500

• Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office,ensure all relevant reports and documents are submitted timely.

Mar 2016 - May 2019
3 years 3 months

Store Manager

Stream Enterprise (M) Sdn Bhd ( ONITSUKA TIGER )  |  Penang, Malaysia

IndustryRetail / Merchandise

SpecializationSales - Retail/General

RoleSupervisor/Team Lead

Position LevelManager

Monthly SalaryMYR 5,000

• Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures • Recruiting, training, supervising and appraising staff • Dealing with customer queries and complaints • Maximising profitability and setting/meeting sales targets, including motivating staff to do so • Ensuring compliance with health and safety legislation • Preparing promotional materials and displays • Liaising with head office

Jun 2015 - Feb 2016
9 months

sale associate

Esprit De Corp (Malaysia) Sdn Bhd  |  Penang, Malaysia

IndustryRetail / Merchandise

SpecializationSales - Retail/General

RoleSales Executive

Position LevelJunior Executive

Monthly SalaryMYR 2,000

• Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Managing stocks recieved and selected to participate in visual merchandizing to enhance the image of the brand / divison to enable customer tp shop comfortanly and familiarize with latest trend in fashion. • Provide excellent customer services and incorporate product knowledge in customer service skills • Participating in the stock take procedures

Nov 2013 - Mar 2015
1 year 5 months

Senior Sales Associate

KITSCHEN SDN BHD  |  Penang, Malaysia

IndustryRetail / Merchandise

SpecializationSales - Retail/General

RoleSales Executive

Position LevelSenior Executive

Monthly SalaryMYR 2,500

• Handling cashier related • Provide Excellent customer services om selling floor and fitting room • Participating in the stock take procedures

Wawasan Open University (WOU)

Bachelor's Degree in Business Studies-SALE AND MARKETING

GradeOn-going,still represending . Semester 2 ,2013