devaki nair

I have good communication skills, strong ethical skills and also patient, observant with the ability to motivate others. I have the ability to communicate fluently in English, Malay and Tamil, able to communicate with everyone with confidence, I have the ability to use Microsoft Word and Microsoft Excel and I’m able to do documentation work and data inputs in the given system. I’m also a results-oriented professional with experience and a proven knowledge of operations management and I am aiming to leverage my skills to successfully fill the Human Resource Trainee role at your company. I am looking forward to apply my skills and knowledge that I have learnt in your company to achieve your goals.

Experience in working as a receptionist at a backpacker hostel and the duties assigned include, organizing and registering customers to their preferred rooms. I have experience in handling phone calls from customers and communicating with them regarding their online bookings and also to key in their details in the system. I was also given and completed a task on completing customer reports and also sales reports. 

Experienced in customer relations as well where I had to communicate with customers about their ticket bookings and to guide them to use online application for discounts as well.

 Experienced in creating product posters, product videos, and online contents on Tik Tok, Instagram Page and Facebook page for advertising

• Bachelor of Business Administration (Honours) Majoring in Human Resource Management, MULTIMEDIAUNIVERSITY (MMU), MELAKA, Current CGPA : 3.19 / 4 

• Diploma in Business Management, NEWTON COLLEGE, KUALA LUMPUR CGPA : 3.33 / 4

Commendable knowledge in Human Resource Management notably on the centralization of all HR records, policies, information, employment law, company law, recruitment and knowledge