NABILAH ALIVI

Hi, I'm Nabilah, I have more than 5 years of experience in the human resource department and more than 12 years of job experience.  I believe with all my qualifications and experience I will be the best fit for this position and I'm very sure my presence in the company will benefit your company.

Develop and implement HR strategies in compliance with labor laws and government

policies.

• Collaborate with department heads to effectively plan manpower, conduct job analysis, and

manage recruitment.

• Conduct new employee orientation and induction training to ensure a positive onboarding

experience.

• Identify and nurture high-potential employees, creating succession plans for future

leadership roles.

• Research and optimize compensation and benefits to retain and attract top talent.

• Provide guidance for personal and professional development, fostering successful career

paths.

• Enforce ethical business practices through legal awareness and disciplinary actions.

• Cultivate a dynamic and productive work environment through innovative HR strategies.

• Manage organizational change processes, including restructuring and cultural shifts.

• Maintain a positive workplace culture by overseeing employee relationship activities and

periodically updating the employee handbook to ensure current HR policies and

procedures.

• Manage payroll approval and efficiently utilize PayrollPanda for processing, while utilizing an

ATS system for effective recruiting and hiring processes.

Credit Control Officer

Crescendo Corporation Sdn Bhd 2014 - 2017

• Invoice customers for sales and manage the refund process for remodeling deposits and

overpayments.

• Send reminders for outstanding invoices, including those related to progress payments.

• Thoroughly prepare and meticulously review all relevant documents concerning vacant

possession.

• Coordinate the release of keys and compile a weekly interest report for the director.

• Monitor accounts for overdue payments and initiate appropriate collection procedures.

• Investigate and resolve billing discrepancies and disputes to maintain accurate financial

records.

• Collaborate with internal departments to ensure proper invoicing and accurate credit

management.

• Conduct regular credit assessments and reviews to evaluate customer creditworthiness

Account Receivable Executive 

IBM Malaysia Sdn Bhd 

• Manage the accounts receivable processes, including the timely and accurate invoicing, collection, and reconciliation of customer payments. 

• Develop and maintain strong relationships with clients, promptly and professionally address any billing or payment inquiries. 

• Implement and adhere to credit policies and procedures to mitigate credit risk and ensure the prompt receipt of outstanding payments. 

• Conduct regular aging analysis and monitor accounts receivable balances, proactively identify and address delinquent accounts to minimize overdue payments. 

• Prepare and present detailed accounts receivable reports, offer valuable insights into the financial health of the organization, and support strategic decision-making. 

Bachelor in Customer Service Management (Hons), Minor in Human Resources Universiti Teknologi MARA (UiTM) 

CGPA : 3.20 

Diploma in Office Management and Technology (Hons) 

Universiti Teknologi MARA (UiTM) 

CGPA : 3.10