Nawal Syakirah

I’m a Computer Science graduate with a passion for technology, communication, and creating digital solutions that make a difference. With hands-on experience in IT support, system administration, web content management and event coordination, I enjoy solving problems and finding efficient ways to improve systems and user experience. I’m someone who learns quickly, adapts easily to change and takes pride in delivering quality work whether it’s behind the scenes managing infrastructure or in front coordinating teams and content. I’m always open to new challenges and eager to contribute meaningfully to any organization I become a part of.

1. IT & Communication Executive
Malaysia One Health University Network (MyOHUN), Universiti Putra Malaysia | July 2022 – Present

• Manage MyOHUN’s website and digital content, ensuring accessibility and security.
• Develop online courses using Moodle and create Power BI dashboards for reporting.
• Provide technical support and oversee IT infrastructure and stakeholder communication.
• Organize and manage events including training, webinars, and workshops.

2. Junior Programmer
Allied Protocol Sdn Bhd, Pahang | 2020 – 2022

• Developed web applications and participated in full software development lifecycle.
• Integrated systems using Shopee API and supported backend database operations.
• Worked closely with business partners to deliver user-friendly IT solutions.

3. System Engineer (Intern)
GB Network Sdn Bhd, Cyberjaya | 2020

• Provided customer and technical support for web hosting services.
• Managed WHM/cPanel, Plesk, server maintenance, and basic network troubleshooting.
• Handled support tickets and performed SSL/domain monitoring for clients.

Bachelor of Computer Science – Major in Computer Network
Universiti Putra Malaysia (UPM)
Graduated: 2020 CGPA: 3.646

• Focused on network administration, system security, software development, and database management.
• Completed practical and theoretical coursework in programming (Java, C++, C#, Python) and IT infrastructure.
• Final Year Project: Securing Image with Steganography for Exploration Robot using National Instrument MYRIO 1900

Science Matriculation - Science Module
Kolej Matrikulasi Kelantan
Completed: 2016 CGPA: 3.12

• Covered fundamental courses in mathematics, physics, biology, and basic computing to support degree-level entry.