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    ETMY004 C Supply Chain Logistic ad Fulfillment Specialist - Kuala Lumpur, Malaysia - Nala Groups

    Nala Groups
    Nala Groups Kuala Lumpur, Malaysia

    1 week ago

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    Description

    Job ID:
    ETMY004

    Job Position:
    Supply Chain Logistic ad Fulfillment Specialist

    Industry:
    E-commerce


    Salary Package:
    RM4,000 - RM5,000


    Working Location:
    Kuala Lumpur, Malaysia

    Working Days: 5

    Working Hour: 9am-6pm

    Benefits:
    AL 10 days, MC 14 days, GE medical insurance, Team Building, Birthday benefit, Monthly OKR incentive


    Job Scope:
    Logistics & Fulfillment Operations

    • Lead teams of Warehouse Fulfillment Executives working closely with internal and external stakeholders on daily e commerce fulfillment operations handling
    • Oversee 3PL WHs on daily operational performances ensure the activities being completed on time on target,
    • Work cross functional teams aligning the business needs for operational planning with cost effectiveness,
    • Monitor platform wise order creation, administration and shipping status,
    ensuring all orders are fulfilled according to the time frame,

    • In charge fulfillment related troubleshooting to ensure the operations running smoothly,
    • Manage logistics operations for cross border transportation, local delivery, and customs clearances,
    • Manage overall inventory related activities (stock take, stock adjustments,
    disposal, etc.) for inventory accuracy,

    • Assist customer service team on post sales operations (return refund, 3PL last mile claim, etc.)
    to shorten the lead-time on case closures,

    • Keep track of KPI performance and identify KPI deviations for corrective actions,
    • Responsible for overall performance evaluations for platform enabler partner programs
    Operational Excellence & Project Management

    • Lead weekly operational reporting for local & regional business reviews,
    • Assist monthly business review with all 3PL service providers,
    • Define KPIs and setup SOPs and other ops guidelines for greater efficiency and service quality,
    • Ensure all associated cost items are managed within approved budget,
    • Manage monthly billing reporting to ensure the invoices being processed on time with 100% accuracy,
    • Manage team for project executions and implementations (e.
    g. new business launch, stock migration, process roll-out, etc.)

    • Assist on identifying potential 3PL partners (warehousing, last mile service providers.)
    for Supply Chain Optimization team for RFP process from vendor selection, rates negotiation, final evaluation up to implementations.

    • Perform other job related functions when required.

    Requirements:

    • Graduate from Malaysia Top 10 University or QS Top 200
    • Cannot graduate more than 4 years
    • Strong in analytical and problem solving,
    • Knowledge of OMS and WMS,
    • Results driven and self motivated with the tenacity to perform in a fast paced environment.
    • High moral standards and personal qualities of integrity, credibility, commitment to the business,
    • Excellent communication skills both in English and Mandarin,
    • Based in residential country, able to travel around the regions (SEA & CN)
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