Customer Service Representative - Malaysia, Selangor - Respimedic

Customer Service Representative

4 days ago

**目的/工作角色** · - 客戶服務代表是我們的組織和客戶之間的介面。此人負責依照主管的要求處理訂單和客戶服務相關任務 · - 您的目標是盡量減少客戶與生產之間的摩擦—使客戶能夠輕鬆地與我們公司打交道。 · **主要職責** · - 處理訂單 · - 產生報價 · - 分診中心收件匣 · - 與客戶進行訂單 ETA 溝通和跟踪 · - 向客戶確認訂單 · - 維護客戶詳細信息 · **在所有情況下,您的目標都是盡可能快速、準確地處理這些「案例」。** · - 您的案件週期時間被最小化 · - 你的工作沒有錯誤 · - 所有客戶聯絡資訊均即時記錄在 C ...

Customer Service Representative

21 hours ago

**職位描述** · **處理查詢及回饋** · - 處理上門和來電客戶的來電和客戶服務查詢。 · 及時回應客戶的詢問並評估客戶的需求以達到滿意的程度。 · **網路支援和行動應用程式支援** · - 監控網站效能並確保網站始終平穩且有效率地運作。 · - 提供登入問題、平台問題等使用者支持,方便客戶了解上述平台的基本功能。 · **開戶及客戶線上註冊** · - 處理客戶的諮詢和需求,例如客戶線上註冊、開戶、啟動帳戶、線上支付以及協助電子經紀商進行行銷。 · - 外部客戶和內部部門之間的主要聯絡人,以解決客戶的問題和解決方案。 · **臨時請求** · ...

Customer Service Representative

1 week ago

我們正在尋找一位敬業且經驗豐富的線上客戶服務代表加入我們充滿活力的團隊。作為線上客戶服務代表,您將負責透過各種線上管道為我們的客戶提供卓越的服務。 · **_職責:_** · - 能夠按時完成日常值班工作。 · - 提供和支援客戶服務。 · - 及時、準確、專業地處理所有線上查詢。 · - 確保按時向客戶交付高品質的解決方案。 · - 負責諮詢客戶負面情緒並處理客戶投訴。 · - 負責社群媒體互動。 · **_要求:_** · - 至少擁有 SPM 資格。 · - 也歡迎應屆畢業生 · - 具備電腦知識並精通 Microsoft Office。 · - ...

Customer Service Representative

4 days ago

Join us in portraying a positive company image among ocean export customers through timely coordination with various stakeholders. Your efforts will contribute to achieving our company's bottom line and overall objectives. · Key Responsibilities: · 1. Ensure sales personnel provi ...

Customer Service Representative

4 days ago

Responsibilities · - Respond effectively to customer's query regarding products, services, processes and procedures. · - Assist in processing account related request and overall account management. · - Ensure complete and accurate information are recorded in the system. · - Handl ...

Customer Service Representative

2 days ago

**Nature of Business**: Logistics & Shipping Sdn Bhd · - **Location**:Bukit Tinggi, Klang · - **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) · - **Salary**:RM2,200 - RM2,600 · **Job Requirements**: · - Min SPM or higher · - Able to communicate with different level of people · - P ...

Customer Service Representative

21 hours ago

**Nature of Business**: Logistics & Shipping Sdn Bhd · - **Location**:Bukit Tinggi, Klang · - **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) · - **Salary**:RM2,200 - RM2,600 · **Job Requirements**: · - Minimum SPM or above. · - Capable of communicating with diverse levels of indi ...

Customer Service Representative

1 week ago

Customer Service cum Marketing Executive · **Responsibilities**: · - Respond to whatsapp and social media in a timely manner, handle customer inquiries over messaging apps · - Provide professional customer service (Training will be provided) · - Strive to meet individual and team ...

Inbound Customer Service Representative

4 days ago

**職位概要:** · 入站客戶服務代表的角色是透過即時聊天解決客戶投訴。 ICSR需要熱情接待顧客並找出問題。 ICSR 也需要協助客戶進行查詢。 · **義務與責任:** · - 作為入站和出站功能的一部分,透過即時聊天(即時聊天的端到端處理)與客戶進行專業互動,以提供資訊和協助 · - 透過服務請求和故障單升級投訴或請求 · - 所有產品和服務的交叉銷售,包括產品和套餐的所有升級 · - 對要求降級套餐的客戶進行旋轉門嘗試 · 實現生產力標準和目標,同時維持最高水準的客戶服務 · - 承擔管理層指派的任何其他職責 · 您將負責實現個人 (KPI) ...

Customer Service Representative

21 hours ago

Key Responsibilities: · - Provide forwarding/ logistics solutions to customers and guide the customer on shipping, customs clearance and logistics matter. · - Responsible for handling all shipping coordination including vessel booking, freight arrangement, shipping documents and ...

Export Customer Service Representative Rm2,200

21 hours ago

**Nature of Business**: Logistics & Shipping Sdn Bhd · - **Location**:Bukit Tinggi,Klang · - **Working Days**: 5 days ( Mon-Fri, 9am - 6pm) · - **Salary**:RM2,200 - RM2,600 · **Job responsibilities**: · - Plan and arrange slot bookings with ocean ships. · - Coordinate with the oc ...

Full-time Remote Customer Service Representatives

1 week ago

**About Us**: Join our dynamic team as a **Customer Service Representative** and be an essential part of our fast-growing E-commerce brand We prioritize delivering exceptional service to our customers and enhancing their online shopping experience. · **Position Overview**: · As a ...

Representative Customer Service

4 days ago

**Responsibility** · - Handle inbound calls and outbound calls if required · - Maintain accurate records and document all customer service interactions and resolutions · - Work closely with Operation, Quality Assurance, and other relevant departments in resolving customer feedbac ...

Customer Services Representative

4 days ago

2. Assist with customer inquiries and request promptly, accurately and professional · 3. Resolve customer complaints tactfully and follow up to ensure resolution. · 4. maintain amicable working relationship with the team and different department of the company · 6. Must able to c ...

Customer Service Representative

1 week ago

Big Tree Global Network is an innovative IDC service provider that focuses on high-defense global network infrastructure as well as cloud computing, offering a comprehensive solution that can help clients achieve optimal performance, reliability, and scalability for their digital ...

Customer Service Representative

2 days ago

2. Assist with customer inquiries and request promptly, accurately and professional · 3. Resolve customer complaints tactfully and follow up to ensure resolution. · 4. maintain amicable working relationship with the team and different department of the company · 6. Must able to c ...

Call Center Customer Service Representative

1 week ago

職位描述: · - 回答並跟進零售旅行社對我們全系列旅遊產品的詢問。 · - 確認預訂並開立發票 · - 文件整理歸檔 · - 主管或經理指派的其他職責 · 要求: · - 必須獲得在馬來西亞工作的授權 · - 經驗不是必要的,因為將提供在職培訓 · - 必須全職上夜班:每週 5 天;晚上 9 點至凌晨 6 點/上午 12 點至上午 9 點(8 小時加 1 小時休息時間) · - 具備基本的電腦知識和良好的電話禮儀 · - 英語口語和粵語/國語流利。 ...

Customer Service Representative

2 days ago

**Customer Service Representative Job Description** · We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process cases, inquiries, and escalate complaints across a number of communication channels. To do well in th ...

Customer Service Representative

4 days ago

Customer service representatives handle complaints and are responsible for maintaining overall goodwill between an organisation and its customers. They manage data regarding customer satisfaction and report it. · E-COMMERCE · SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level ...

Technical Service Representative

1 week ago

**Technical Service Representative** · *** · **Job responsibilities and Requirements** · - Diploma in Chemical Engineering or below · - Maintain products stock level at customer's sites. · - More hands-on (Carry chemicals, collect water samples, sometimes need to deal with custom ...