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    Assistant Manager - Kuala Lumpur, Malaysia - HSBC

    HSBC
    HSBC Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 2 days ago

    Default job background
    Permanent - temps plein
    Description

    Why join us?

    We look for people who are ambitious and want to develop their career while making a strong contribution to Asset Services to help and achieve Service Delivery. Our connected work force helps us meet the needs of clients.

    The Opportunity:

    Career growth, different ideas and perspectives help us innovate, manage risk, and grow of the business which constantly need change in a sustainable way.

    What you'll do:

  • Understand the processes' functions and objectives irrespective of Business Areas to be able to custom design the AMO report layout for respective processes.
  • Ensure timely and accurate reporting by all AMOs and MOs.
  • Create Supporting Templates and prepare guidelines for Operations to use.
  • Produce, update and implement Diary Watch Database for all Departments.
  • Prepare and Update Emergency Escalation Plan for Operations Teams.
  • Create and implement Leave Planner to Operation Teams and Compile Operation Teams' Leave
  • Provide leadership and customer service to all, both top and lower Management, consistent with Group and Company policies and standards. Leading a cohesive team, working in a supportive team environment driven by people centric values.
  • Provide support for any ad-hoc project to the Head of Operations and Operation teams for any work involving collation, analysis, forecasting and budgeting relating to Operational data
    • Requirements

    What you will need to succeed in the role:

    Knowledge

  • A degree in accounting/finance/management/business administration. Higher qualification not a bar provided aspirations commensurate with the position.

    • Experience

  • At least 3 years' experience in managing MI reporting, report analysis and administrative work and minimum 2 years' experience in supervisory skills with exposure to appraisals, counseling, team building and staff development.

    • Skills

  • Good Communication, planning and organizing skills.
  • Possess knowledge on MS Office with good numerical and analytical skills.
  • Leadership skills, with ability to build rapport with and relate to and effectively develop a wide range of people.
  • Ability to learn quickly and transfers knowledge appropriately, understand and interpret numeric data.
  • Ability to speak and understand English fluently, write business letters and reports, and have good conversational / telephone skills.
  • Experience in producing and preparing reports.
  • Good Management skills and initiate improvements.
  • Able under challenging environment with tight timelines.

    • What additional skills will be good to have?

  • Has exposure to Corporate Action or Securities Services life cycles will be an advantage
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