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Johor Bahru

    Technical Support, Quality - Johor, Malaysia - Celestica Electronics (S) Pte Ltd

    Celestica Electronics (S) Pte Ltd
    Celestica Electronics (S) Pte Ltd Johor, Malaysia

    2 days ago

    Celestica Electronics (S) Pte Ltd background
    Full time Sales
    Description

    General Overview

    Functional Area: Quality (QUA)
    Career Stream: Operations Quality (OPQ)
    Role: Technical Support 2 (TS2)
    Job Title: Technical Support, Quality 2
    Job Code: TS2-QUA-OPQ
    Job Level: Level 05
    Direct/Indirect Indicator: Indirect

    Summary

    Detailed Description

    • Leads the resolution of customer and internal issues regarding product quality, with the aim of achieving zero defects.
    • Generates formal reports for disciplined root-cause analysis and corrective actions (i.e.8D methodology)
    • Perform TQC audit, job inspection at first piece, in process and final Inspection.
    • Leads the resolution of internal non-conforming materials through the use of advanced quality tools and problem solving techniques while adhering to established policies and procedures.
    • Executes experiments and implements process/raw material/specification changes through
    • Change Control activities to resolve supply chain problems & customer issues and reduce process/material variation and cost.
    • Update customers in a timely fashion regarding the status of quality issues or any requests.
    • Inform quality management team regarding customer feedback and expectations on product's quality.

    Knowledge/Skills/Competencies

    • Knowledge of operating the CMM machine and able to do the PCDMIS programming.
    • Background in statistics and quality tools preferred. Familiarity with SPC principles and application to batch processes. Competent in problem solving techniques such as DOE, SPC,
    • FMEA, PPAP, MCA, etc
    • Knowledge of GDT and equipment including a thorough understanding of the effects of measurement variability.
    • Possess experience in inspection of machining/welding / powder coating / painting in fabrication of semiconductor / wafer fab added advantage.
    • In-depth knowledge in semicon best practice and industrial quality standards
    • Be able to read product and component drawings and specifications, including hands-on experience in measuring instruments in the inspection of parts

    Physical Demands

    Typical Experience

    Three - Five plus years of engineering experience in Project Management, Process Engineering, Quality Engineering, or Manufacturing Engineering in semiconductor or
    equivalent combination of education and experience.

    Typical Education

    Minimum diploma education

    Notes

    This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

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