- Provide System Administration for on premise and cloud servers.
- Respond to and resolve request/issues assigned through the ticketing system and ensure SLA is met.
- Proactively monitor the performance, manage and maintain datacenter facility, server, storage, backup and system security.
- Define and document SOP, best practices, detailed system infrastructure designs, configurations and other related documentations.
- Identify technical environment issues and implement permanent resolutions to mitigate problems.
- Ensure the security of the system infrastructure by implementing industry best-practices regarding privacy, security, and regulatory compliance that in line with IT security policy.
- Provide after-hours support for infrastructure related emergencies as well as maintenance.
- Maintain inventory and asset configuration documentation.
- Assist with vendor evaluation, recommendation and negotiations.
- Manage vendors and ensure services deliverable.
- Coach, guide and train the team members on existing and new support scope/skillset.
- Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the system infrastructure.
- Collaborating with other departments to support the organization's cybersecurity framework.
- Any other duty & responsibility which the company may assign from time to time.
- Bachelor's degree in computer science (or related area) preferred
- At least 5 Year(s) of working experience in the related field.
- Professional certification will be an added advantage.
- Experience with server administration and cloud technology preferred.
- Good written and verbal communication skills.
- Critical thinking and attention to detail.
- Positive, self-motivated individual who can complete tasks independently.
- Enthusiasm for continual learning, as well as able to contribute to team development.
- Team player who can perform under pressure and tight deadline.
- Ability to think through problems and visualize solutions.
- Ability to implement, administer, and troubleshoot Windows, Linux, Server Virtualization, DNS, Backup, Storage, End Point Security Suite and etc.
- Flexible and able to adapt to a rapidly changing environment.
- Organizes own workload, sets priorities and works within deadlines.
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Senior System Administrator - Kuala Lumpur, Malaysia - TC Management Services Corporation Sdn Bhd
Description
Job Summary:As Senior System Administrator, you are responsible to plan, implement and maintain system infrastructure and related projects as well as providing level-2/3 support on the day-to-day operations and ensuring system infrastructure which inclusive of Servers, Storage, Backup and Security are in optimal performance.Job Responsibilities: