- Answer customer inquiries over the phone, chat, and/or email
- Log customer interactions in our system for proper documentation
- Follow-up with customers as appropriate
- Review customer's account to identify and offer products that will benefit the customers (Sales Representative)
- Participate in team meetings and strategize on team performance improvement
- Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement
- Bachelor's degree or Diploma in any discipline
- Fluency in written and spoken English and Mandarin/Cantonese
- Experienced or interest in a BPO, Customer Service, and/or Sales
- Willing to relocate to Penang
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Guest Service Representative
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Marriott International, Inc George Town, Malaysia**Número de Empleo** · **Categoría de Empleo** Rooms & Guest Services Operations · **Ubicación** Courtyard Penang, 218D Jalan Macalister, George Town, Penang, Penang, Malaysia VER EN MAPA · **Horario** Full-Time · **¿Ubicación remota?** N · **¿Reubicación?** N · **Tipo de Posici ...
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Customer Service Representative
1 week ago
Teleperformance Malaysia George Town, Malaysia**Job Details** · - Location: George Town, Penang · - Shift : 9am to 6pm or 12pm to 9pm · **Who is Teleperformance Malaysia?** · Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has s ...
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GrowthFn George Town, MalaysiaJob Description: · We are seeking a motivated and enthusiastic Customer Service Representative to join client's Guest Hosting team. In this role, you will be responsible for providing exceptional customer support on behalf of our esteemed client. As a key representative, you will ...
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Customer Service Representative
1 week ago
COMET Group Penang, MalaysiaDate: Feb 14, 2024- Division: Plasma Control Technologies Location: Penang, MY- Requisition ID: 8205To complement our team, we are looking for a customer · - and team-oriented individual for our Plasma Control Technologies division at the Penang site as a · **Customer Service Rep ...
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Customer Service Representative
4 days ago
Gratitude Philippines George Town, MalaysiaA leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. · **Budget - RM 2,800 - RM3,300** · Shifts - Rotational · **Qualifications** · **Education background**: · - Bachelor's Degree or at least Diploma or eq ...
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Gratitude Philippines George Town, MalaysiaA leading BPO is hiring for **Mandarin Speakers - Customer Service Representatives** to join their team in George town, Penang. · **Budget - RM 2,800 - RM3,300** · Shifts - Rotational · **Qualifications** · **Education background**: · - Bachelor's Degree or at least Diploma or eq ...
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Customer Service Representative
1 week ago
Aisling Consulting Sdn Bhd Butterworth, MalaysiaAct as the primary point of contact for our valued customers. Provide exceptional assistance and support. Empathize, communicate effectively, and resolve issues to contribute to organizational goals of delivering outstanding customer experiences. · **Key Responsibilities** · - Id ...
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Customer Service Operations Representative
1 week ago
Keysight Technologies Penang, MalaysiaKeysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions ...
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Customer Service Operations Representative
6 days ago
SCALABLE Network Technologies Penang, MalaysiaDate: Feb 15, 2024- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Internal Temporary Worker- Job ID: 51925Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in elect ...
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Customer Service Operations Representative
6 days ago
Keysight Technologies Penang, MalaysiaKeysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions ...
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1 week ago
SCALABLE Network Technologies Penang, MalaysiaDate: Feb 14, 2024- Country: Malaysia- State / Province: Penang- City: Penang- Job Type: Internal Temporary Worker- Job ID: 51926Keysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights to the world's visionaries and innovators in elect ...
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Membership and Service Representative
2 days ago
Team PowerHouse Fitness Tanjung Bungah, Malaysia**Job Types**: Full-time, Part-time · **Salary**: From RM1,500.00 per month · Schedule: · - Rotational shift · Supplemental pay types: · - Commission pay · - Overtime pay ...
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Customer Service Representative
2 days ago
Teleperformance Bayan Lepas, Malaysia**Job Details** · - Location: GBS Mahsuri, Bayan Lepas, Penang · - Shift : 5 working days (Rotational Shift) · **Who is Teleperformance Malaysia?** · Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperfo ...
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Customer Service Representative
6 days ago
Teleperformance Malaysia Bayan Lepas, Malaysia**Responsibilities** · - Log customer interactions in our system for proper documentation · - Follow-up with customers as appropriate · - Review customer's account to identify and offer products that will benefit the customers (Sales Representative) · - Participate in team meetin ...
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Customer Service Representative
2 days ago
Teleperformance Bayan Lepas, Malaysia**Job Details** · - Location: GBS Mahsuri, Bayan Lepas, Penang · - Shift : 5 working days (Rotational Shift) · **Who is Teleperformance Malaysia?** · Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperfo ...
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Customer Service Representative
20 hours ago
Heytalent Suisse Air Itam, Malaysia**Customer Service Representative** · **Key Responsibilities**: · - Maintaining a positive, empathetic, and professional attitude toward customers always. · - Responding promptly to customer inquiries. · - Communicating with customers through various channels. · - Acknowledging a ...
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Customer Service Representative
2 days ago
Teleperformance Bayan Lepas, Malaysia**Job Details** · - Location: GBS Mahsuri, Bayan Lepas, Penang · - Shift : 5 working days (Rotational Shift) · **Who is Teleperformance Malaysia?** · Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperfo ...
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Customer Service Representative
1 week ago
Aisling Consulting Bayan Lepas, Malaysia**Requirements**: · - Education: High School · - Work at site ( Bayan Lepas, Penang) · **Benefits**: · - Health insurance · - Opportunities for promotion · - Professional development · - Overtime pay · - Relocation package · - Salary RM RM · Schedule · - Day shift · - Night shif ...
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Customer Service Representative
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Toll Group Bayan Lepas, MalaysiaAbout Toll Group · At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today ...
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Customer Service Representative
1 week ago
Agensi Pekerjaan JobScoper Sdn Bhd Bayan Lepas, MalaysiaJob Types: Full-time · Shift: · 24/7, 8+1 hour working per day · Monday to Sunday with 2 rotational offdays · Working Location: Bayan Lepas, Penang. · **Responsibilities**: · - Be a product expert and discuss or educate on any nuance of the product internally and externally. · - ...
Customer Service Representative - Penang, Malaysia - Teleperformance Malaysia Sdn Bhd
Description
Job DetailsLocation: George Town, Penang
Shift : 9am to 6pm or 12pm to 9pm
Who is Teleperformance Malaysia
Teleperformance in Malaysia is a multilingual hub that supports services in more than 20 languages and dialects in Asia. Teleperformance Malaysia has seen rapid growth since its establishment in 2017 with 5 sites in Malaysia with more than 500,000 full-time employees globally. Teleperformance in Malaysia has been certified to be a Great Place to Work (GPTW) for 5 years continuously (2020 to
Responsibilities