Key Account Manager - Shah Alam, Malaysia, Selangor - Zuellig Pharma Malaysia

Zuellig Pharma Malaysia Shah Alam, Malaysia, Selangor

3 days ago

Full time

Description

About Zuellig Pharma

Zuellig Pharma (ZP) is one of the largest healthcare services groups in Asia and our purpose is to make healthcare more accessible.

For over 100 years, we have been the trusted partner for healthcare companies looking to realize opportunities in Asian markets. With our deep-reaching infrastructure and sole focus on healthcare, we offer our clients unparalleled access to all healthcare channels across 13 countries in the region. Our focus is always about combining our market insight with a thorough understanding of your needs to deliver the best solution that connects you to patients. We believe delivering your products is only the first step to capturing the Asian markets. That is why we have continued to invest in developing innovative solutions that expand across Distribution, Clinical Reach, Sales & Marketing, Patient Centered Services, and Community Pharmacies.

Zuellig Pharma is the leading provider of distribution services to manufacturers in the life science industry in the Asia Pacific region. With operations in 13 countries or territories Zuellig Pharma has strong market positions, critical mass, broad geographic coverage and significant potential for continuing growth.

JOB PURPOSE

Manage and enhance relationships with clients and manage key clients' financials, specifically ZP profitability and NWC positions.
Develop and maintain a strategic Key Account plan for each key client and drive win-win collaborations and engagements with key clients in the market.
Strategically drive client satisfaction and increased loyalty/stickiness. Directly lead client engagements at the market level, Coordinate with different functions (quality, operations, finance, etc.) to provide standardized responses to client requests. Organize QBRs and executive connections regularly, maintaining frequent touch points with clients to gather feedback and address their business needs. Set high standards of care to keep clients engaged and satisfied, contributing to the improvement of client survey results and net promoter score. Remain available with a quick response time and problem-solving attitude.

KEY RESPONSIBILITIES

Strategic Expectations

Key contact point to manage internal and external stakeholders in the market while providing quick, standardized responses.
To implement robust processes, workflows, and templates to drive standardization and productivity. Success requires resilience, consistency, and determination.
Working on multiple topics concurrently with tight deadlines with strong communication and organization skills to ensure alignment and timely engagement of stakeholders internally and externally.
Intense financial negotiations require business and financial acumen.
Aligning legal contracts post-negotiation and working closely with the legal team to translate the negotiated terms into legal terms.

Operational Accountabilities:

Key point of contact for Clients and act as liaison between the Clients and other departments within the company.
Develop, execute, and monitor all initiatives with Clients in line with Company's objectives and strategies and identify opportunities to grow Client's business and increase company's revenue.
Work closely with Clients' commercial units to drive business growth, new product launches or promotional plans.
Coordinate, prepare and conduct meaningful business review sessions with clients that are customized to different clients' needs.
Proactive engagement and communication with clients to keep all parties up to date with the latest developments on both sides which may include in the marketing of digital tools or solutions to Clients.
Review, monitor and analyze inventory stockholding to meet client overall healthy stockholding levels.
Attends, participates, and conducts meetings including cross-functional meetings when needed. Supports and participates in cross-functional projects as and when assigned/appropriate.
Lead, coach and inspire team members to initiate business discussions, providing possible solutions and the best client experience to Clients.
Performs other duties as assigned when required.

REQUIREMENTS

Possess a Degree in Business Management or equivalent
7-9 years working experience
Good in time management and able to meet deadlines
Strong organizational skills, quick to learn new concepts and work independently

Sales Account Manager

4 days ago

FIRE FIGHTER INDUSTRY SDN BHD Petaling Jaya, Malaysia

**職位描述** · - 協助銷售經理開發新業務並處理新業務詢問。 · - 處理現有客戶的詢問,包括定價詢問、技術規格、訂單跟進和交貨時間表。 · - 一定是個賣家大佬。安排會議、銷售預約並跟進客戶的訂單狀態。 · - 與潛在客戶、現有客戶和新客戶建立並維持融洽的關係。 · - 完成設定的每月銷售目標,並確保90天內收回未付款項,以享有銷售佣金。 · - 確保服務和消防設備達到客戶的期望。 · - 準備報價並與客戶會面,解釋報價和工作要求。 · - 協助客戶提交消防證書申請。應提供培訓。 · - 監控銷售業績並編寫報告。 · **職位需要** · - 候 ...
Key Account Manager

2 days ago

Fumakilla Malaysia Berhad Petaling Jaya, Malaysia

職位描述 · 1. 直接向客戶開發經理報告。 · 2. 負責IKA/LKA通路的開發並完成通路下的銷售預算。 · 3、透過定期業務回顧與貿易拜訪,強化企業貿易定位,培養貿易關係。 · 4. 以公司最佳利益為基礎審查和續約年度全國合約/貿易條款協定。 · 5. 與跨職能團隊密切合作,透過預定的會議和貿易訪問確保高效、有效的執行。 · 6. 監控團隊的關鍵績效成果。定期進行審查,提供有關成就、績效差距和改進要求的回饋。 · 7. 持續積極規劃促銷,至少 3 個月保持完整。 · 8. 信任地管理和利用 MT 基金,以優化價值取得 (ROI)。 · 9. 從後評 ...
Account Relationship Manager

1 week ago

AP SLENSA SDN BHD Petaling Jaya, Malaysia

**職位描述** · **服務客戶:** · - 以專業和禮貌的方式與客戶互動,並了解他們的需求。 · - 及時有效解決客戶的詢問和疑慮。 · - 透過提供高品質的服務和支援來確保客戶滿意度。 · **分析客戶檔案:** · - 對客戶概況進行徹底分析,包括他們的需求、目標和挑戰。 · - 利用各種工具和方法來收集相關數據和見解。 · - 確定需要改進的關鍵領域或最佳化的機會。 · **提供解決方案和建議:** · - 根據客戶資料分析制定客製化解決方案和建議。 · - 向客戶清晰且有說服力地傳達調查結果和提議的策略。 · - 與內部團隊合作實施解決方案 ...
Client Account Manager

6 days ago

Syazna World Shah Alam, Malaysia

Mengadakan appointment dengan klien · - Mengumpul maklumat tentang perniagaan pelanggan(shadowing,interviews,surveys,reading report) · - Menganalisis data · - Memberi jalan penyelesaian dan memahami kehendak pelanggan · - Memberi cadangan kepada pelanggan · - Membantu pelanggan d ...
Client Account Manager

1 week ago

Syazna World Shah Alam, Malaysia

Skop Kerja: · - Menjadualkan perjumpaan dengan pelanggan · - Mengumpul maklumat tentang perniagaan pelanggan · - Menganalisis data · - Membantu pelanggan dalam melaksanakan cadangan kepada pelanggan · - Memberi panduan kepada pelanggan untuk menghadapi sebarang masalah dan isu · ...
Client Account Manager

6 days ago

Syazna World Shah Alam, Malaysia

Mengadakan appointment dengan klien · - Mengumpul maklumat tentang perniagaan pelanggan(shadowing,interviews,surveys,reading report) · - Menganalisis data · - Memberi jalan penyelesaian dan memahami kehendak pelanggan · - Memberi cadangan kepada pelanggan · - Membantu pelanggan d ...
Accounts Manager

4 days ago

FinexHR (Malaysia) Sdn Bhd Shah Alam, Malaysia

Industry : Industrial Machinery & Equipment · Location : Shah Alam, Selangor · Job Descriptions: · - Establish internal controls and guidelines for accounting transactions and budget preparation. · - Oversee preparation of business activity reports, financial forecasts, and annua ...
Account Manager

1 week ago

Butik House of Blouse by Najmar Shah Alam, Malaysia

**Responsibilities** · - Serve as the lead point of contact for all customer account management matters · - Build and maintain strong, long-lasting client relationships · - Negotiate contracts and close agreements to maximize profits · - Develop trusted advisor relationships with ...
Account Manager

4 days ago

FinexHR (Malaysia) Sdn Bhd Shah Alam, Malaysia

Establish internal controls and guidelines for accounting transactions and budget preparation. · - Oversee preparation of business activity reports, financial forecasts, and annual budgets. · - Oversee the production of periodic financial reports. Ensure that the reports comply w ...
Account Manager

1 week ago

HUNT PROPERTY MANAGEMENT SDN BHD Shah Alam, Malaysia

Lead the Account and Finance Team in HQ and site accounts supporting staff. · - Supervise and review the monthly Financial Statements / Management Accounts / Audited Accounts and accounting records (invoices/payments/vouchers), collections, reconciliation of debtors and creditors ...
Accounting Manager

1 day ago

Ark Empire Sdn Bhd Shah Alam, Malaysia

**Job Summary** · You are required to analyse market trends and various business opportunities from a financial perspective. To excel in this role, you should have an analytical mind and a keen understanding of how a business works in the real world not just on paper. You are als ...
Account Manager

3 days ago

SQF Diversified Sdn Bhd Shah Alam, Malaysia

Act as the main point of contact in all matters relating to client concerns and needs · - Build and strengthen client relationships to achieve long-term partnerships · - Maintain accurate client records, keeping track of any contract updates and renewals · - Work with sales and o ...
Account Manager

1 day ago

GAINS Education Group Sdn Bhd Shah Alam, Malaysia

**Responsibilities** · - Keep accurate records for all daily transactions · - Process invoices · - Record accounts payable and accounts receivable · - Update internal systems with financial data · - Reconcile bank statements · - Participate in financial audits · - Prepare monthly ...
IT Account Manager

1 day ago

Hiredly Shah Alam, Malaysia

Responsibilities Grow and update sales funnel. Conduct sales visitation and generate reports. Work with PM to achieve principal targets and expectations. Proactive in building sales leads and opportunities. Requires a sales hunter, less of a farmer. Understanding of distribution ...
Assistant Account Manager

1 day ago

Segi Seri Sdn Bhd Shah Alam, Malaysia

We are looking for an Assistant Accounting Manager to support Account and Finance Department. In this role you should be well-organized and adaptable. Attention to details and communication skills are both essential. · **JOB DESCRIPTION** · - Managing and overseeing the daily ope ...
Accounting/admin Manager

1 day ago

Vegeta Food Industries Sdn Bhd Shah Alam, Malaysia

Ensure smooth operations in accounting department. · - Responsible for accurate and timely accounting & finance record and reporting. · - Take care of budgeting, forecasting and variance analysis. · - Preparation of tax computation. · - Responsible for asset and inventory managem ...
Assistant Accounts Manager

3 days ago

Linaco Resources Sdn Bhd Shah Alam, Malaysia

**Responsibilities**: · - Reports to Finance Manager and will be responsible to handle a full spectrum of finance functions for the subsidiaries · - Perform financial analysis to highlight areas for improvement, variance to Management · - Manages credit control and follow-up on c ...
Accounting Assistant Manager

4 days ago

Recruit Excella Shah Alam, Malaysia

Responsible for the full spectrum of Accounts (inclusive Accounts Receivable (AR), Accounts Payable (AP), General Ledger (GL) & Reporting) · - Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes ...
Sales Account Manager

1 week ago

Agensi Pekerjaan JobReferral Sdn. Bhd. Shah Alam, Malaysia

Collaborate with the Commercial Manager (CM) to negotiate product pricing and rebates for high-potential prospects and accounts. · - Work with CM to prioritize sales strategies and ensure alignment with execution. · - Engage with customers to increase revenue through premiumizati ...
Accounting Assistant Manager

1 day ago

TalentTag Asia Shah Alam, Malaysia

**About the company**: · Our client is a leading property developer, publicly listed on Bursa Malaysia. This role reports to the Accounting Manager directly. You will perform in the capacity as an Accounting Assistant Manager responsible for ensuring the overall Accounting & Fina ...

Key Account Manager - Shah Alam, Malaysia, Selangor - Zuellig Pharma Malaysia

Description

Sales Account Manager