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Kuala Lumpur

    Terminal Boarding Crew - Malaysia, Kuala Lumpur - NSS IT Solution Sdn Bhd

    NSS IT Solution Sdn Bhd
    NSS IT Solution Sdn Bhd Malaysia, Kuala Lumpur

    1 week ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Communicate bus fare payment methods and fare structures to commuters.
    • Assist passengers on the usage of fare collection equipment for bus fare payment.
    • Carry out bus fare collection in accordance with organizational procedures.
    • Check that bus fare payments are made by commuters.
    • Check the serviceability of bus fare collection equipment prior to service commencement.
    • Perform system resets for malfunctioning bus fare collection equipment.
    • Report malfunctions of bus fare collection equipment in accordance with organizational procedures.
    • Operating procedures for bus fare collection and functions of bus fare collection equipment.
    • Handling bus fare evasion scenarios and common misuses of contactless smart cards and concession card.
    • Performs other related duties as assigned when required.

    Job Requirements

    • Minimum 1 year experience of performing customer service job.
    • Strong interpersonal skills and able to communicate effectively and work systematically.
    • Must be able to sit for prolonged periods of time.
    • Ability to work evenings and weekends.
    • Have a sound knowledge in bus fare structures, methods and types of contactless smart cards and concession cards for bus fare payment.
    • Ability to know the types of concessionary schemes and fares for different categories of passengers.

    Job Benifits

    • Panel Clinic
    • Overtime Pay
    • Attendance Allowance
    • Annual Leave
    • EPF, SOCSO & EIS Contribution
    • Staff Benefit Assistance
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