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Shah Alam

    Building Manager - Shah Alam, Malaysia, Selangor - i-City

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    Full time Real Estate
    Description

    Responsibilities

    Portfolio Management:

    • Lead and assist the property management team in managing a portfolio of assets.
    • Ensure proper upkeep of engineering and building systems.
    • Oversee the performance of service providers.
    • Supervise arrears management processes.
    • Plan and control operating expenses.
    • Identify and plan improvement works for properties.

    Regulatory Compliance:

    • Ensure properties comply with local regulations.
    • Liaise with authorities and consultants on regulatory and property matters.

    Property Inspections and Reporting:

    • Conduct periodic inspections for all properties.
    • Assist in preparing management reports, budgets, and forecasts for property expenses.

    Procurement and Meetings:

    • Call quotations/tenders for contract works.
    • Lead and facilitate Annual General Meetings/Extraordinary General Meetings.
    • Prepare and conduct monthly and special management committee meetings.

    Committee Liaison and Rules Enforcement:

    • Update Committee Members on relevant progress and issues.
    • Implement and enforce house rules, bylaws, and additional regulations.

    Property Handover and Customer Care:

    • Lead Property Management team in property handover processes.
    • Handle Pre-CPC Inspection and VP handover procedures.
    • Register owners, assign parking lots, and manage maintenance fee collections.
    • Address owner inquiries and complaints through Customer Care responsibilities.

    Operational Oversight:

    • Oversee day-to-day property operations, including fee collections.
    • Attend promptly to emergency matters and report to Higher Management.

    Process Improvement and Team Supervision:

    • Enhance departmental Standard Operating Procedures (SOP) and facilitate system automation.
    • Supervise a team of Building Managers managing commercial and residential properties.
    • RequirementsMinimum Diploma in Property/Real Estate Management, Facilities Management, or equivalent.
    • At least 5 years of relevant experience in the field is mandatory.
    • Proficient in Strata Management laws and regulations, including drafting authorities' letters and maintaining positive relationships with councils
    • Ability to work independently with minimal supervision and a hands-on approach.
    • Familiarity with Tribunal-related cases is preferred.
    • Knowledge of maintaining Management Corporation (MC) accounts and ensuring owner compliance during the Developer Management Period.
    • Fluency in Bahasa Malaysia (BM) and English is essential; proficiency in Mandarin and other languages is advantageous.
    • Registration as a Property Manager with the Board of Valuers, Appraisers, Estate Agents, and Property Managers is an added advantage.


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