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George Town

    Senior Engineer Quality Service Center - Penang, Malaysia - Infineon Technologies (Malaysia) Sdn Bhd

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    Full time
    Description

    Job Description

    In your new role you will:
    • Be responsible in responding, coordinating and resolving all customer requests in Customer Interface Software tool (CMT) routed to Quality Queue and email.
    • Responsible for the completion of customer survey, questionnaire including audit checklist.
    • Responsible for consolidation of all necessary info and data to complete CDCQ document for customer submission.
    • Responsible in coordinating with subject matter expert for Qualification Package (QPAC) or self-generate QPAC based on Division strategy.
    • Responsible in coordinating with subject matter experts to provide the qualification report/FIT report or retrieve from the web.
    • Support PPAP request required by customer for new product or product/process change management.
    • Maintain and regularly update process KPI related to QSC processes for management review.
    • Any other task or project that may be assigned by HOD from time to time

    Your Profile

    You are best equipped for this task if you have:
    • Bachelor Degree in Electrical/Mechanical/Electronics engineering
    • Preferably at least 3 years experience in Semiconductor manufacturing
    • Knowledge or experience in common Quality concept such as control plan, FMEA, MSA and statistics
    • Knowledge or experience in semiconductor qualification requirement and guidance standards (eg, AEC Q100 or JEDEC)
    • Knowledge or experience in semiconductor change management process


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