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    Manager / Assistant Manager, ePension Operations - Kuala Lumpur, Malaysia - IFast Capital Sdn Bhd

    IFast Capital Sdn Bhd
    IFast Capital Sdn Bhd Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 14 hours ago

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    Description

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    Manager / Assistant Manager, ePension Operations

    Responsibilities

  • Participate in the setup of the infrastructure for pension administration.
  • Develop and implement the operational setup of ePension digital platform.
  • Ensure all operational processes comply with regulations and guidelines.
  • Collaborate with external and internal project owners and stakeholders to ensure quality deliverables.
  • Ensure daily operational efficiency through oversight and close monitoring of operational workflows.
  • Monitor process productivity to ensure SLA are achieved.
  • To ensure team members consistently maintain a high level of service by achieving established SLAs.
  • To guide and coach team members on technical capabilities.
  • Brief team members regularly and ensure that they are aware of individual/department performance targets and achievements on a timely manner.

    • Requirements

  • Minimum 3 years working experience in operations is a must.
  • Minimum 1 year experience in managerial position.
  • Capacity to multi-task, manage time effectively and work under pressure, and to fixed deadlines with attention to detail in a fast-paced environment.
  • Strong analytical, interpersonal, and communication skills.
  • Excellent command of spoken and written English and Chinese.
  • Diploma/Degree holders in Finance/Banking/Investment/Mathematics/Statistics/IT or any related courses.

    • Applicants are invited to email us their resume, qualifications and skills, working experience, and expected salary to the Human Resource Manager at

    All applications will be treated in strict confidence. We regret that only shortlisted applicants will be notified. Applicants who have written to us earlier need not re-apply.

    Note : Job responsibilities/requirements are representative and are not intended to be a detailed list. Other tasks/abilities may be required of the incumbent, relative to the specific assignment.

    Job Snapshot

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