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    BI Analyst - Kuala Lumpur, Malaysia - Concentrix

    Concentrix
    Concentrix Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 1 day ago

    Default job background
    Full time
    Description

    Description

    Position Summary
    This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.

    • Would be involved in End-to-End lifecycle of the Dashboard / reports:

    • Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.

    • Support gathering requirements and Consultation / Solution Design.

    • Should be able to communicate effectively during the development phase.

    • Conducts and leads UAT, Troubleshooting and Resolution.
    End-user Engagement: Communication and Education.

    Tuesday, February 7, 2023

    11:28

    Position Summary

    This role is responsible for collecting and analyzing large amounts of data to enable visualization, insights, and data-driven decision-making within the Global - Executive Reporting team.

    • Would be involved in End-to-End lifecycle of the Dashboard / reports:
    • Interfacing with relevant stakeholders and users on understanding of the data flow and usage between applications.
    • Support gathering requirements and Consultation / Solution Design.
    • Should be able to communicate effectively during the development phase.
    • Conducts and leads UAT, Troubleshooting and Resolution.
    • End-user Engagement: Communication and Education.

    Essential Functions / Core Responsibilities

    • Implementation and management of cross-functional performance indicators (KPI- s) to deliver related insights, seeking to drive significant impact and value enabled through data-driven decisions across the business.
      • Work collaboratively with Lead Business Intelligence Consultant or Supervisor to Plan and deliver analysis to operational management – analysis includes information surrounding root cause, impact assessment and identifying key areas for possible process improvement.
      • Package complex & ambiguous information to drive forward actionable insights.
    • Leverage data and information structure to ensure - single source of truth.
    • Improve the data availability by acting as a Subject Matter Expert between cross functional teams.
    • Ensure data accuracy, timeliness and validation prior to presentation.
    • Support business solution requirements and partner with the development and application delivery teams on developing reports / dashboards to feed into daily, weekly, monthly, quarterly, and annual KPI's and dashboards.
    • Works closely with multi-department Subject Matter Experts to support effective reporting and assist with testing for updates/improvements to existing business systems.
    • Develop reference materials for mapping and cross-referencing, creating methods for monitoring and reporting data incidents. Author documentation for SOPs and the knowledge base. Creating playbooks around the role and deliverables.
    • Actively promote a culture of collaboration and teamwork across organizational boundaries. Willing to break down functional silos to drive measurable business results.
    • Maintain confidentiality.

    Location:

    MYS Kuala Lumpur Nu Tower 2

    Language Requirements:

    Time Type:

    Full time
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