Jobs
>
Kuala Lumpur

    Technical Delivery Manager - Malaysia, Kuala Lumpur - PublicisGroupe

    PublicisGroupe
    PublicisGroupe Malaysia, Kuala Lumpur

    23 hours ago

    Default job background
    Full time
    Description

    Job Description

    What you'll do:

    As aTechnical Delivery Manager, you'll be responsible for all aspects of cross-channel execution and data management. You'll work with and manage technology platforms & vendors, and collaborate with internal and external teams to maximize efficiencies within marketing programs.

    Day-to-day, your role includes:

    • Handling and oversight of cross-channel execution and data management as it relates to marketing communications including email, SMS, and mobile (and web)
    • Performing list and data management activities within various marketing automation technology platforms
    • Identifying, providing input and creating solutions for proper marketing automation programs to meet client needs
    • Creating test lists and test cases conducting QC of test cases and live data
    • Demonstrating in-depth knowledge of email marketing best practices, email databases, segmentation and matrix development
    • Managing required service vendors for data-related functions and quality assurance control by designing and utilizing optimized output reports
    • Analyzing, formatting and distributing all vendor-supplied operational reports
    • Mentoring junior employees and teaching them new functions and skills
    • Contributing to thought leadership / intellectual capital through creation of case studies, vendor partner experience, program optimization, etc.
    • Assisting with the development and growth of alliances with technology vendor partners
    • Working with cross-capability teams to bring operational view to consultative projects

    Qualifications

    We're looking for strong, impactful work experience, which typically includes:

    • A four-year degree and 7 to 9 years of experience in a direct marketing environment with data-oriented responsibility (preferably at a marketing agency)
    • Knowledge of cross channel execution (email, SMS, direct mail) and best practices including data security requirements, CAN SPAM compliance, etc.
    • Knowledge of the email marketing landscape, including Email Service Providers, Marketing Clouds, Marketing Automation platforms, and niche solutions providers
    • Familiarity with CRM, direct marketing channels and marketing automation solutions
    • Proficiency working in an enterprise-level Marketing Automation tool (Salesforce Marketing Cloud, Oracle Responsys, Oracle Eloqua, Adobe Campaign, SAP Hybris) or experience managing an CRM/ESP relationship
    • Any additional certifications, such as PMP, ITIL, Agile, or those related to Salesforce or Adobe would be considered a bonus.
    • Familiarity with SQL, experience using data analysis tools like Excel or Tableau, and exposure to scripting languages like JavaScript or Python would be beneficial.
    • Strong ability to instruct, coordinate and manage vendors in fast-paced, detail-oriented environment
    • Demonstrated aptitude and interest in process management to create workflow and campaign execution efficiencies
    • Detail oriented, organized, and a master multi-tasker
    • Strong written and communication skills â€' you're articulate and poised
    • Excellent project management skills â€' you keep pace in a fast-moving environment
    • Ability to work independently and with large cross departmental teams

    Additional Information

    Our employee benefits package comprises the following:

    ðŸ'‰ Generous leave entitlements, including birthday leave, rest day and family care leave.

    ðŸ'‰ Office closure for World Mental Health Day 10th October.

    ðŸ'‰ Additional Company closure for all 4 major festive Celebrations

    ðŸ'‰ Cashless comprehensive medical coverage, including access to a panel clinic, dental and optical care.

    ðŸ'‰ Life and personal accident insurance and group hospitalization and surgery.

    ðŸ'‰ A hybrid working schedule and with Friday disconnects.

    ðŸ'‰ Rest Relax & Recharge - office closure last week of December every year.

    ðŸ'‰ Phone Allowance

  • GaoKai Shipping Maintenance&Technology Consulting CO., Ltd

    Topside Delivery Manager

    1 day ago

    GaoKai Shipping Maintenance&Technology Consulting CO., Ltd Kuala Lumpur, Malaysia

    Job Description: · 1.Lead the negotiation of Topside procurement contract terms and attachments; · 2.Participate in the interface and plan development of Topside technology and equipment delivery; · 3. Follow up Topside design status and ensure the design drawings are delivered t ...

  • Oliver James Associates

    Applications Delivery Manager

    2 days ago

    Oliver James Associates Kuala Lumpur, Malaysia

    Our client (Asset management arm of the leading Life Insurance client) is looking for a seasoned Investment Systems Delivery Project Manager, who will be responsible for maintaining the overall delivery of Transformation and BAU projects within IT team. · **Requirements**: · - 10 ...

  • Avaya

    Service Delivery Manager

    1 day ago

    Avaya Kuala Lumpur, Malaysia

    **About Avaya**: · Avaya is a global leader in digital communications products, solutions, and services for businesses of all sizes delivering most of its technology through software and services. We enable organizations around the globe to succeed by creating intelligent communi ...

  • EY

    Service Delivery Manager

    1 day ago

    EY Kuala Lumpur, Malaysia

    EY DnA is the data and advanced analytics capability within EY Asia-Pacific, with over 500 · specialist employees working across multiple industry sectors. · We're looking for people with strong Data related Solutioning and Consulting experience. You · will need passion for a car ...

  • Ascentis Pte Ltd

    Service Delivery Manager

    1 day ago

    Ascentis Pte Ltd Kuala Lumpur, Malaysia

    **About Us**: · **About **Ascentis** · Unlock Your Potential with a Growing and Dynamic Company. · At Ascentis, we are proud to be a leading CRM, digital, and social company with a track record of excellence. With over 50 prestigious awards under our belt, we have established our ...

  • Ambition

    Technical Delivery Manager

    2 days ago

    Ambition Kuala Lumpur, Malaysia

    **Job details**: · Posted 09 April 2024 · SalaryRM RM per month · LocationKuala Lumpur · Job type Permanent · DisciplineTechnology & Digital · Reference267755_ · **Responsibilities**: · - Taking responsibility for comprehending business requirements and translating them into fun ...

  • Ambition

    Technical Delivery Manager

    1 day ago

    Ambition Kuala Lumpur, Malaysia

    **Job details**: · Posted 30 August 2023 · SalaryRM RM per month · LocationKuala Lumpur · Job type Permanent · DisciplineTechnology & Digital · Reference267755_ · **Responsibilities**: · - Taking responsibility for comprehending business requirements and translating them into fu ...

  • Ambition

    Technical Delivery Manager

    1 day ago

    Ambition Kuala Lumpur, Malaysia

    **Job details**: · Posted 23 November 2023 · SalaryRM RM per month · LocationKuala Lumpur · Job type Permanent · DisciplineTechnology & Digital · Reference267755_ · **Responsibilities**: · - Taking responsibility for comprehending business requirements and translating them into ...

  • Zurich Insurance

    Application Delivery Manager

    1 day ago

    Zurich Insurance Kuala Lumpur, Malaysia

    Job Summary- · - Job Accountabilities - Key Accountabilities- Work with their IT Infrastructure counterpart in case of any infrastructure related issues. · - Lead a team of specialists to develop and implement IT business processes and manage performance across all activities, in ...

  • Prudential plc

    Manager, Servicing Platforms Delivery

    1 day ago

    Prudential plc Kuala Lumpur, Malaysia

    Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and m ...

  • Hunters International Sdn Bhd

    Delivery Sales Manager, F&b

    2 days ago

    Hunters International Sdn Bhd Kuala Lumpur, Malaysia

    **About the company**: · Our client prides themselves in serving only fresh ingredients with intense flavours in generous amounts to satisfy customers and aims to elevate the dining experience with a taste of its authentic southern region through modern and contemporary touches i ...

  • Black Pen Recruitment

    Relocate to Malta Project Delivery Manager

    2 days ago

    Black Pen Recruitment Kuala Lumpur, Malaysia

    Our client's Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementation for medium to larger organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft's M365 ...

  • Esync software services Sdn Bhd

    Deposits (Tech Delivery Manager L3)

    1 day ago

    Esync software services Sdn Bhd Kuala Lumpur, Malaysia

    Server/ Database · - AS400/DB2 · Language · - RPG, Cobol · OS- AS400 · Must Have: Silverlake Deposits · To work on: · - Release Management · - Quality Assurance · **Job Types**: Full-time, Permanent · Pay: Up to RM13,000.00 per month · **Benefits**: · - Opportunities for promotio ...

  • Esync software services Sdn Bhd

    Service Delivery Manager

    1 day ago

    Esync software services Sdn Bhd Petaling Jaya, Malaysia

    **Overall Function**: · - Responsible for making sure that services are being seamlessly delivered to the clients of an organization. Plays a vital role in boosting the user experience by ensuring the smooth delivery of top-notch services that meet and exceed customer demands. · ...

  • Lenovo

    Service Delivery Manager

    2 days ago

    Lenovo Petaling Jaya, Malaysia

    **General Information**: · - Req #- WD Career area: · - Services- Country/Region: · - Malaysia- State: · - Selangor- City: · - Petaling Jaya- Date: · - Tuesday, March 12, 2024- Working time: · - Full-time**Additional Locations**: · - Malaysia - Selangor - Petaling Jaya · **Why Wo ...

  • PERKASA SUMBER JAYA SDN BHD

    IT Service Delivery Manager

    1 day ago

    PERKASA SUMBER JAYA SDN BHD Petaling Jaya, Malaysia

    **Job description** · **Position Summary** · - Act as the single point of contact to maintain strong customer relationships in terms of support cases management and reporting, preventive maintenance arrangement and presentation of reports, service performance review, execution of ...

  • Zurich Insurance Company Ltd.

    Application Delivery Manager

    3 days ago

    Zurich Insurance Company Ltd. KualaLumpur, Malaysia Full time

    Job Summary · Drives the development, maintenance and improvement of a portfolio of business applications, managing relationships with business and outsourcing partners to address application performance issues and drive service improvement. · Job Accountabilities - Key Accountab ...

  • United Overseas Bank (Malaysia) Bhd

    Technical Delivery Manager

    1 week ago

    United Overseas Bank (Malaysia) Bhd Malaysia, Kuala Lumpur Full time

    Job RequirementsThe ideal candidate will be a dependable and result-oriented technology delivery manager who can comfortably work in a large development organization in a globally-distributed, dynamic work environment that fosters diversity, teamwork, and collaboration. He/she sh ...

  • Randstad Malaysia

    Delivery Sales Manager

    5 days ago

    Randstad Malaysia Kuala Lumpur, Malaysia Full time

    about the company · Our client is a retail F&B company, specialising in bold flavors and contemporary dining experiences within the culinary venture sector. They are planning to continue to grow and expand their business · about the job · Reporting to Head of Business Division · ...

  • ValueLabs

    Service Delivery Project Manager

    23 hours ago

    ValueLabs Malaysia, Kuala Lumpur Full time

    Job Title: Service Delivery Manager - Managed Services · Location - Onsite Malaysia · Job Summary: · We are seeking a highly skilled and experienced Service Delivery Manager to join our IT Managed Services Team. The successful candidate will be responsible for ensuring optimal se ...