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    Senior Specialist, People Partner - Kuala Lumpur, Malaysia - foodpanda

    foodpanda
    foodpanda Kuala Lumpur, Malaysia

    Found in: Talent MY C2 - 1 day ago

    foodpanda background
    Description

    Central Operations was born in 2017 and is the backbone operations for foodpanda in APAC. We have around 1800 employees internally and more than 4000 outsourced employees supporting 11 different countries and in their respective languages. Today we start our journey to become a Center of Excellence by the end of 2022 and we would like YOU to Join us. To know us better, check out this video

    foodpanda's Central Operations is looking for a SENIOR SPECIALIST, PEOPLE PARTNER

    SENIORITY LEVEL : Mid-senior level

    FUNCTION : People Operations

    LOCATION : Southgate Commercial Centre, Kuala Lumpur, Malaysia

    REPORTS TO : Lead, People Partner

    ROLE POSITIONING AND OBJECTIVES

    In this role, you own processes + policies from thinking about it, improving it, executing it and maintaining it. You are a people person with a passion for a progressive work culture. You do not shy away from administrative tasks and you consider the people you support your customer.

    WHAT YOU WILL OWN:

  • A SME for HR business processes > > development, implementation, execution and maintenance
  • Own end to end HR processes with strong need to automate where possible
  • You know and can champion all people related topics in an employee life-cycle journey. (onboarding, internal mobility, disciplinary, IR/ER, performance management, rewards & recognition, off-boarding, etc.)
  • Collaborate and guide business's people leaders to ensure a deep understanding of HR practices or processes
  • Represent the first point of contact for all our employees, providing them with the highest quality service by responding to their people-related inquiries and concerns
  • Support HR operation activities: e.g. issuance of offer letters, on-boarding of new employees, exit reviews, maintaining HR data etc
  • Manage a wide variety of queries and questions from employees through our ticket system (JIRA)
  • Ensure customer satisfaction of employees and provide professional customer support
  • Support HR operation projects or ad-hoc tasks

    • ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE .

  • 3-5 years of Human Resources working experience or relevant working experience.
  • Comprehensive HR knowledge, especially hands-on experience in employee relations.
  • Excellent communication and collaboration skills, good at structural thinking and problem solving

    • At Central Operations we "Work smarter together", "Always add value" & "Look for trouble", these are our guiding principles that will make us a Centre of Excellence in no time. We aim to create a magical experience for you here at foodpanda as we win through diversity by hiring the BEST talents from all walks of life.

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