- Work with L1 support team and onboard KBs/SOPs regularly
- Review current KBs/SOPs and enhance / update / revise with latest information
- Story teller via power point presentation
- Act as main liaison between L1 & L2 support , also on case basis with L3
- Collate monthly incident/problem statistics and assist in preparing slides for SR management presentation
- Track team KPIs/KPOs
- Organize, attend and participate in key incident / problem related meetings
- Provide administrative support as & when required e.g Raising memo , etc
- Excellent time management and organization skills
- Strong analytical skills with ability to collect , organize, analyze and disseminate information with attention to detail & accuracy
- Good communication skills to coordinate with cross teams
- Ability to design & develop , convey ideas through power point presentations
- Proficient in adopting to organization processes, procedure and tools/techniques
- Excellent Interpersonal skills
- Excellent Team working skills
- Adept at queries & presenting findings
- Detail-oriented and diligent
- Excellent writing skills
- Communication skills
- Proficient in using Technical terminology
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Technical Assistant
13 hours ago
FK TECHNOLOGY SDN BHD Kuala Lumpur, MalaysiaAssist Team Lead(Senior System Engineer) · - Report and actively update supervisor on project/work progress (team) · - Assist to manage and operate state office and report to head office for any update · - Assist to manage project · - Assist to manage and monitor all installed sy ...
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Technical Assistant
3 days ago
ALPHONIC TECHNOLOGY SDN BHD Bangsar, MalaysiaRespond to customer inquiries regarding technical issues with our products and services. · Document customer issues and resolutions in our support system. · **Salary**: RM1, RM2,000.00 per month · **Benefits**: · - Company car · - Opportunities for promotion · Schedule: · - Monda ...
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Technical Assistant
3 days ago
ALPHONIC TECHNOLOGY SDN BHD Bangsar, MalaysiaRespond to customer inquiries regarding technical issues with our products and services. · Document customer issues and resolutions in our support system. · **Salary**: RM1, RM2,000.00 per month · **Benefits**: · - Company car · - Opportunities for promotion · Schedule: · - Monda ...
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Internship - Technical Assistant
13 hours ago
IKHLAS SEPADAN SDN BHD (ISSB) Kuala Lumpur, Malaysia InternshipSHIP1) Assist Project Manager in preparing documentation for submission to PBT in Permit Application Telco Tower, · 2) Assisting in preparation of documentation for Technical Submission purposes, · 3) Assist in preparation of Submission Drawing, Construction Drawing, As Built Drawing ...
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Assistant Manager Technical
1 day ago
HSBC Kuala Lumpur, Malaysia-Job description · **Business: Markets & Securities Services** · **Open positions: 01** · **Role Title**:Assistant Manager Technical** · **Global Career Band: 7** · **Location (Country/City): Malaysia/Kuala Lumpur** · **Recruiter Name**:Nana Nasrudin** · *** · **Why join us?** · ...
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Assistant Manager Technical
3 days ago
HSBC Kuala Lumpur, Malaysia-Job description · **Why join us?*** · - Collateral & Valuations is split between roles: - Client Facing & Data Quality. Portfolio Matching is a key initiative to ensuring our Data Quality controls are maintained by proactively completing regular ratification of all the open trad ...
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Safar Gemilang Sdn Bhd Kuala Lumpur, Malaysia1) Coordination of infrastructure drawings and specifications with architectural documents for telecommunication facilities infrastructure design and construction · 2) Ensure detailed design drawings and specifications are developed using CAD software · 3) Ensure proposal and cos ...
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Hong Leong Bank Kuala Lumpur, MalaysiaIf you are looking to excel and make a difference, take a closer look at us · Job Responsibility · Production Issue Troubleshooting- To provide first or second level technical support for all merchant acquiring systems (eg. EDC terminals, payment gateway, host, auto billing syste ...
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Technical Assistant
3 days ago
MY MAKMUR ENGINEERING SDN BHD Kota Damansara, Malaysia**Technical Assistant Job Description** · - To be responsible for Products (Portable Valve Actuator, Water Meters, Instrumentations, Solar Power Supply Unit and Air Motors) Preparation, Assembly, Testing & Site Installation. · - To be responsible on troubleshooting, service and r ...
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Technical Assistant
3 days ago
TTL Sales & Rental Sdn Bhd Seri Kembangan, Malaysia**Final Quality Control** · - Close Job Order - JO · - Final check and ready up machines along with its accessories (if any) for any request before delivery · - Performed final quality check on machine done by mechanic · - Ensure the machine's body condition such as paint and sti ...
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Technical Assistant/technical Clerk
1 day ago
SURIA VENTURE SDN. BHD. Shah Alam, Malaysia**Duties/Key Responsibilities**: · 1. Assist in gathering data related to pump operations, machining works, and other operational processes. · 2. Compile and organize technical information obtained from various sources, including engineering drawings, equipment specifications, an ...
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Technical Assistant Qms
2 days ago
AZMAN HAMZAH PLASTIK SDN BHD Shah Alam, MalaysiaTECHNICAL ASSISTANT QMS · 18.1 Memulakan langkah pencegahan untuk perkara-perkara yang tidak pasti mengenai sistem kualiti · 18.2 Perantara bersama RND untuk penyediaan dokumen kualiti untuk PPAP, FMEA, ,FMEA, Control Plan, SPC, GR&R, DOE, APQP · 18.3 Memastikan semua prosedur di ...
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Technical Assistant Manager
13 hours ago
MY LABOUR SOLUTIONS SDN BHD Subang Bestari, Malaysia**Job Title: Technical Assistant Manager (Mandarin Speaking)** · **Location: Shah Alam** · **Salary: RM5000 - RM6500** · **Job scope** · - Develop new furniture products from concept to production, including prototype development and testing · - Analyse and improve existing furni ...
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Technical Assistant Production
2 days ago
AIDIL COLOUR SDN BHD Hulu Selangor, Malaysia**DIALUKAN UNTUK FRESH GRADUATE**: · - Melaporkan diri kepada Juru Teknik / Penyelia bahagian. · - Membantu membaik pulih dan memastikan mould berada dalam keadaan baik supaya jangka hayat mould dapat dipanjangkan dan dikekalkan. · - Membantu membaiki dan menyelenggara mould dari ...
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Assistant Executive, Technical Application
3 days ago
Aseptec Sdn Bhd Seri Kembangan, Malaysia**Responsibilities**: · - Conducting impactful and engaging demonstrations · - Ensuring seamless on-site instrument installations · - Offering prompt and skilled technical assistance · - Developing solutions for enhanced user experience · - Solving instrument challenges directly ...
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Despatch Technical Assistant
2 days ago
Pintas Utama Sdn Bhd Shah Alam, Malaysia**Role & Responsibilities** · - Despatch and collect all office related documents, forms, item, etc. · - Drive bosses / sending goods as and when required. · - Assist in preparation and submission of tenders. · - Work cooperatively with other units/departments of the organisation ...
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Technical Assistant Purchasing
1 day ago
AZMAN HAMZAH PLASTIK SDN BHD Shah Alam, MalaysiaDo purchasing and issuance of Purchase Order for · - material · - child parts · - machine/equipment · - general purchase parts and other · - Develop with existing suppliers and do sourcing new potential suppliers. Conduct factory audit for new and potential suppliers. · - Liaise ...
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Technical Assistant Manager
13 hours ago
Dream Profession Klang, Malaysia**Job Title: Technical Assistant Manager (Mandarin Speaking)** · **Location: Shah Alam** · **Salary: RM5000 - RM6500** · **Job scope** · - Develop new furniture products from concept to production, including prototype development and testing · - Analyse and improve existing furni ...
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Technical Assistant Qc
2 days ago
AIDIL COLOUR SDN BHD Hulu Selangor, MalaysiaTECHNICAL EXECUTIVE · - To report to H.O.D and /or Technical Executive on daily quality efficiency · - Monitor all Q.I activities daily basis · - To initiate action of preventing the occurrence of any non-conformance on quality system. · - To liase and initiate meeting with other ...
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Technical Maintenance, Assistant Manager
2 days ago
DY Power Systems (M) Sdn Bhd Klang, Malaysia**JOB DESCRIPTION** · - Experience in **PLC Programming is a must** · - Assisting the TMD Manager in planning, Organizing, and directing the overall maintenance of the facility, plant and offices of the company · - Assisting the TMD Manager in developing and implementing preventi ...
Technical Assistant - Malaysia, Kuala Lumpur - Unison Consulting
Description
The Technical Assistant is responsible to prepare Knowledge Based articles and SOPs & other supporting documents to communicate complex and technical information more easilyHe/She able to develop, gather and disseminate technical information through organizational communication channels using readily available infrastructure tools and devices. Experience in developing power point presentations
Key Responsibilities
Study production recurring issues & incidents and work with SMEs to develop KB's / SOPs