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Kuala Lumpur

    Operation Specialist - Malaysia, Kuala Lumpur - Advance System Holiday Sdn Bhd

    Advance System Holiday Sdn Bhd
    Advance System Holiday Sdn Bhd Malaysia, Kuala Lumpur

    4 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Manage regular travel company daily operations
    • Arrange tour transportation, accommodation
    • Reservation for hotel and create itinerary and local attraction for tour according to meet customers'/ travel agents' requirement
    • Responsible for handling in bound calls in a professional and efficient manner
    • Interacts with local travel agents and oversea travel agents.-
    • Follows company procedures, guidelines and standards in building productivity, accuracy of work and punctual attendance.
    • Communicate with staff for special needs for scheduled activities- provide general secretarial support in overall office operations, assignments, and projects
    • Post information, file documents and maintain paper and computer records management/file systems
    • Compile information and prepare correspondence, reports, packets, labels, envelopes, forms, and other materials
    • Coordinate reservations, contracts, and record keeping for tours and facility reservations
    • Provide service to customers by answering questions, providing information, making referrals and assuring appropriate follow-through and/or resolution

    Job Requirements

    • Excellent hands-on skills with eye for details
    • Ability to work independently.
    • Positive attitude and responsible character.
    • Pleasant personality with focus on excellence in customer service.
    • Prior working experience will be an added advantage.
    • Self-starter with good communication and interpersonal skill.
    • Possess self-confidence and be able to actively interact with all relevant parties.
    • Fresh graduate and SPM leavers are encourage to apply.

    Job Benifits

    • Attendance Allowance
    • Medical claim
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