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Customer Success Specialist
1 day ago
FastLane Group Petaling Jaya, MalaysiaA cloud-based payroll and HR management system, compliant in multiple regions, is seeking a Customer Success Specialist for their team in Kuala Lumpur, Malaysia, with some remote work flexibility. The system helps businesses streamline processes, save time, and enhance efficiency ...
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Customer Success Specialist
1 week ago
ManpowerGroup Petaling Jaya, Malaysia**Minimum Skills Required**: · - 6 months to 1 year of minimum experience in Customer Service in Banking Industry · - Decision-making skills and analytical skills are highly needed competencies due to nature of the program · - Flexible to changes and has a sense of urgency. This ...
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Customer Success Specialist
13 hours ago
IT Business Solutions Sdn Bhd Petaling Jaya, MalaysiaFresh graduates are welcomed, Customer service experience is preferred · English C1 preferred · **Job Type**: Contract · Contract length: 12 months · Pay: RM2, RM3,300.00 per month ...
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Customer Success Specialist
3 days ago
ManpowerGroup Petaling Jaya, Malaysia**Education background**: · - Bachelor's Degree or at least Diploma or equivalent in any discipline. · - Must have B2 level English Language proficiency (reading, writing, speaking and aural comprehension) · **Minimum Skills Required**: · - 6 months to 1 year of minimum experienc ...
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Customer Success Specialist
1 week ago
Career International FOS Sdn Bhd Petaling Jaya, Malaysia**CSS's Specific Responsibilities and Accountabilities** · - To ensure professional, efficient, and quality service to Clients. · - To accept and execute client instructions · - To ensure efficient problem and complaint resolution · - To cross-sell additional Bank products and se ...
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Customer Success Specialist
3 days ago
Hyppies Kuala Lumpur, MalaysiaBe the Sales Team's Secret Weapon at a** Global Luxury Fitness Tech** Do you thrive on helping others achieve their fitness goals? · A **Global Luxury Fitness Tech Company **on a mission to empower people to live healthier lives - We're looking for a passionate and results-orient ...
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Client Success Specialist
6 days ago
PeopleScope (Asia) Kuala Lumpur, MalaysiaAs a **Client Success Specialist, **you will be responsible for identifying, reaching and engaging potential customers, as well as maintaining and fostering good relationships with existing clients. This is a great opportunity to pick up B2B, IT industries marketing tactics and b ...
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Customer Success Specialist
1 week ago
PrimeStaff Kuala Lumpur, Malaysia**Customer Success Specialist - Native Korean** · Job Location: Based in Penang or Kuala Lumpur (Malaysia) · Working Mode: Onsite · 1) Must be Native Korean · **Overview** · The CSS upholds Quality and a Passion for Excellence, aiming for the best result possible. · The CSS is ex ...
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Customer Success Specialist
1 day ago
Customer Connect Malaysia Brickfields, MalaysiaYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfactio ...
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Customer Success Specialist
1 day ago
Agensi Pekerjaan JobOnline Sdn Bhd Cyberjaya, Malaysia**Customer Success Specialist (Admin)** · **Work Hour : Monday to Friday I 9.00am to 6.00pm or 8.00am to 5.00pm** · **Location : Cyberjaya, Selangor** · **Contract Duration : 6 Months** · **Compulsory skill set(s) : Attention to Detail, Proactive, Planning, Follow Through, Excel* ...
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Customer Success Specialist
1 week ago
Agensi Pekerjaan JobOnline Sdn Bhd Cyberjaya, Malaysia**Customer Success Specialist (Admin)** · **Work Hour : Monday to Friday I 9.00am to 6.00pm or 8.00am to 5.00pm** · **Location : Cyberjaya, Selangor** · **Contract Duration : 1 Year** · **Compulsory skill set(s) : Attention to Detail, Proactive, Planning, Follow Through, Excel** ...
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Customer Success Specialist
1 week ago
Customer Connect Malaysia Brickfields, MalaysiaYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfactio ...
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Customer Success Specialist
1 week ago
Customer Connect Malaysia Brickfields, MalaysiaYou will be serving the customers for one of the leading global e-commerce companies in playing the role of their #customersuccess specialist, giving the best customer experience, and exceeding all expectations in each touchpoint managed to ensure the highest level of satisfactio ...
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Customer Success Specialist
3 days ago
Agensi Pekerjaan Language Talent Solutions Sdn Bhd Kuala Lumpur, MalaysiaDesignation : Customer Success Specialist - Taiwanese · Location : Penang, Malaysia · Working Days : 5 Working Days, 2 Days Off · Working hours: 9 AM - 6 PM · **Salary**: RM 7,000 - RM 8,500 (basic) + allowances · Responsibilities: · - Maintains customer records by updating accou ...
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Customer Success Specialist
13 hours ago
Mindpec Solutions Kelana Jaya, Malaysia**Responsibilities**: · - Responsible to accurately, efficiently, and timely upload the file in the operational systems and according to relevant procedures, checklists, and service level agreements. · - Work with designated trainer/QA to learn exactly the process and requirement ...
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Customer Success Specialist
13 hours ago
MindPec Kelana Jaya, Malaysia**About Us** · We are one of the largest banking groups whose core businesses are retail banking, wholesale banking, Islamic banking, and life and general insurance. · **Job Scope**: · - Answer inbound calls in a timely and friendly manner · - Reply to queries sent through bank's ...
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Customer Success Specialist
6 days ago
StaffAny Private Limited Kuala Lumpur, MalaysiaAbout StaffAny · StaffAny's mission is to shape and empower the future of work. As the Customer Support Executive, you will help our clients achieve product value and customer satisfaction by being the first point of contact and ensuring that queries are resolved promptly, across ...
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Customer Success Specialist
1 week ago
Agensi Pekerjaan Ideal Reliance Sdn Bhd Cyberjaya, Malaysia**Details**: · - Location: Cyberjaya · - Contract Duration: 12 months · - Working Hour: Monday to Friday, 9.00 am to 6.00 pm **OR** 8.00 am to 5.00pm · - Offered Salary: RM 3,168 · **Order Management**: · - Place and amend orders, liaising with fuels & lubricants supply chain & c ...
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Customer Success Specialist
4 days ago
Career International Fos Sdn. Bhd Kuala Lumpur, Malaysia**Whom we seek?** · - Have a minimum of 6 months of Customer Service Experience in banking. · - Demonstrate excellent communication skills, encompassing fluent verbal and written proficiency in both English and the native language · - Must be able to speak, read and write in (Sim ...
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Customer Success Specialist
1 week ago
Customer Connect Malaysia Kuala Lumpur, MalaysiaAt CCM, we won't forget what makes customers happy, simply because we are customers too. We are obsessively passionate about being a happy customer ourselves to remind us how to treat others the same way. We come to work every day with one simple belief - we too can make a differ ...
Customer Success Specialist - Malaysia, Selangor - Lancesoft Malaysia
Description
Job Description:
Roles and Responsibilities
Job responsibilities:
Receive inquiries from overseas clients through phone calls, work orders, and other forms. Provide solutions to problems to clients based on corresponding processes and product business situations, and keep service records.
Key points of work:
1、Provide customers with complete and accurate solutions and product information, solve customer problems, and provide high-quality services
2、Promote continuous optimization of product features and improve user experience through user feedback on product issues and optimization suggestions
3、Customer-oriented, actively following up and serving customers, actively coordinating internal resources to solve customer problems, and improving customer satisfaction and loyalty
4、Proactively summarize the problems encountered, form knowledge accumulation, organize them into a knowledge base, and improve service capabilities.