QA Customer Contact Center - Petaling Jaya, Malaysia, Selangor - Envo Bpo Services Sdn Bhd

Assistant Contact Center Manager

Found in: Talent MY C2 - 4 days ago

Qualifications · Requirements: · Experience working in or with Canada or Australia region · Minimum 5 years of work experience in the related field/industry (Technology, E-Commerce, BPO, Customer Care) · Prior experience in managing a customer support operation is preferred · ...

Call Centre- Service desk

Found in: Foundit MY A2 - 5 days ago

Featured · Call Centre- Service desk · Job Description · Call center - Service desk · This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information. · ...

Training Provided

Found in: Foundit MY A2 - 4 days ago

Job Responsibility · Work in the office only (no need to meet customers) · Only contact customers of financial institutions provided · Inform customers of the latest new products from financial institutions · 100% use of Bahasa Malaysia script · Training is provided · Public Holi ...

Remote Recruiters

Found in: Foundit MY A2 - 2 days ago

Our client, a global leader in outsourced omnichannel customer experience management, providing a wide range of solutions to enhance customer interactions for various industries. They specialize in delivering exceptional customer support, technical support, sales, and back-office ...

Assistant Manager

Found in: Talent MY C2 - 4 days ago

Job Description · We are looking for an experienced Resource Manager to lead a growing team in KL. The main responsibilities will be interpreting and analyzing contact center performance, monitor shrinkage and schedule adherence, managing daily staffing/scheduling and making reco ...

Assistant Manager

Found in: Talent MY C2 - 4 days ago

We are looking for an experienced Resource Manager to lead a growing team in KL. The main responsibilities will be interpreting and analyzing contact center performance, monitor shrinkage and schedule adherence, managing daily staffing/scheduling and making recommendations to imp ...

Contact Support Workforce Management Manager

Found in: Foundit MY A2 - 6 days ago

Get To Know Our Company · GX Bank Berhad - the Grab-led Digital Bank - is the the FIRST digital bank in Malaysia, approved by BNM to commence operations. We aim to leverage technology and innovation to serve the financial needs of the unserved and underserved individuals, and mic ...

Senior Executive, Customer Account Management

Found in: Foundit MY A2 - 4 days ago

Job Summary · Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customers · General Responsibilities · Support superior in managing day-to-day operating expenditures against operating budgets to e ...

Senior Executive Customer Account Management

Found in: Foundit MY A2 - 6 days ago

Job Summary · Conduct analysis on business performance data in order to enhance competitiveness of activities and promotional planning for assigned customers · General Responsibilities · Support superior in managing day-to-day operating expenditures against operating budgets to e ...

Customer Experience Manager, APAC

Found in: Foundit MY A2 - 2 days ago

If you need assistance during the recruiting process due to a disability, please reach out to our Recruiting Accommodations Team through the Accommodation Request form. This form is used only by individuals with disabilities who require assistance or adjustments in applying and i ...

Business Development Executive

Found in: Foundit MY A2 - 16 hours ago

Role Definition · Inside Sales Representative – supporting Corporate , Medium Business and Commercial. · Role Summary · Serves as primary point of contact to customer and leads overall account strategy and management. Builds relationships with decision makers and influencers. · G ...

WFM Supervisor

Found in: Talent MY C2 - 4 days ago

Overview · Develop and implement Customer Service inbound and outbound contact strategies. · Ensure Call Center applications, routing, hardware and software technologies (i.e., Nice, IEX, Aspect,Verint, Genesys & AVAYA) are running as designed. · Maximize effectiveness of te ...

Customer Service Lead

Found in: Foundit MY A2 - 6 days ago

Job Scope: · Support Operations Manager to ensure business KPIs are met. · Ensure all relevant communications, KPIs record, data and reports are updated and recorded for reference. · Conduct need analysis to identify areas of improvements and propose recommendations to the manage ...

Director, HR Service Center

Found in: Talent MY C2 - 4 days ago

Summary · Lead the Global HR Service Center in regional area assigned and is a key member of the leadership team of Global HR Services (GHRS) organization. Build and execute strategy to bring harmonized fulfillment activities into the Service Center. Primary point contact for bu ...

Internship - Firmware Engineering

Found in: Foundit MY A2 - 5 days ago

Job Description · What We Do · We are focused on design and development of next generation firmware architecture and algorithms to deliver high performance and cost-efficient enterprise Hard Disk Drive (eHDD) products. As part of the globally diverse R&D team, you will be working ...

GEC - Associate Advisor

Found in: Foundit MY A2 - 4 days ago

AICPA, Malaysia · About the Role: · We're looking for people who are passionate about taking care of customers – If that's you, we'd love to speak with you We are the Association of International Certified Professional Accountants. We represent and serve more than 667,000 member ...

Executive, Resource Management

Found in: Talent MY C2 - 4 days ago

Job Purpose · This role is responsible for interpreting and analyzing contact center performance, monitor shrinkage and schedule adherence, managing daily staffing / scheduling and making recommendations to improve the workforce and meet the specific needs of the business requir ...

IT Infra Platform Specialist

Found in: Foundit MY A2 - 2 days ago

We are now ONE · #CelcomDigi Celcom and Digi have merged with the aim to create Malaysia's most inspiring telcotech company, building on two well-loved brands with over six decades of combined strengths in innovation and connecting Malaysians. · Candidate must be able to work on ...

Executive, Resource Management

Found in: Talent MY C2 - 4 days ago

Job Description · Job Purpose · This role is responsible for interpreting and analyzing contact center performance, monitor shrinkage and schedule adherence, managing daily staffing / scheduling and making recommendations to improve the workforce and meet the specific needs of t ...

Quality Assurance Analyst

Found in: Talent MY C2 - 4 days ago

Overview · Job Summary · If you are a person with attention to details and has the ability to deep dive into collected data from Quality monitoring and reporting feedback, We have something for you · Qualifications · Main Requirements: · Bachelor's degree or equivalent dipl ...