Jobs
>
Subang Jaya

    Call Centre- Service desk - Petaling Jaya, Malaysia, Selangor - Ambition

    Ambition
    Ambition Petaling Jaya, Malaysia, Selangor

    1 week ago

    ambition background
    Full time
    Description
    Featured

    Call Centre- Service desk

    Job Description

    Call center - Service desk

    This position will be supporting Australian customers to navigating the clients website to assist with issues such as booking appointment, refilling of subscriptions and general information.

    This position will require
    • Prior experience handling Australian customers in a contact center environments
    • Ability to handle Omni channel support such as, inbound calls and live chats
    • Experience deescalating irate/hostile customers.

    If this job isn't quite right for you, but you know someone who would be great at this role, why not take advantage of our referral scheme We offer MYR500 in shopping vouchers for every referred candidate who we place in a role. Terms & Conditions Apply.
  • Hitachi Careers

    Service Desk

    4 days ago

    Hitachi Careers Petaling Jaya, Malaysia

    Description · Mission statement: · The mission of Hitachi Energy's Customer Experience Organization is to support our customer's mission critical systems by providing superior quality of services. The focus of the role is served as the primary point of contact for monitoring / o ...

  • Avensys Consulting

    Service Desk Agent

    4 days ago

    Avensys Consulting Petaling Jaya, Malaysia, Selangor Full time

    Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success, we have evolved to become o ...

  • Frasers Group

    it service desk analyst

    5 days ago

    Frasers Group Petaling Jaya, Malaysia Full time

    Company Description · Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team. · Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-estab ...

  • Frasers Group

    it service desk analyst

    5 days ago

    Frasers Group Petaling Jaya, Malaysia Full time

    Company Description · Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team. · Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-estab ...

  • Frasers Group

    it service desk analyst

    5 days ago

    Frasers Group Petaling Jaya, Malaysia Full time

    Sports Direct Malaysia is currently looking for IT Service Desk Analyst to join our growing team. · Malaysia marks the first direct retail investment in Asia through a joint venture partnership with Malaysian owned MST Golf Group of companies, a well-established golf retailer an ...

  • Sports Direct

    it service desk analyst

    5 days ago

    Sports Direct Petaling Jaya, Malaysia Full time

    Job DescriptionTaking responsibility of IT support queries that come from our head office and stores across the UK and beyond. · Providing IT support to all aspects of the business via our phone and ticket systems, logging detailed and concise information on all tickets. · Proact ...

  • Schlumberger

    IT Service Desk Analyst – Arabic Speaker

    6 days ago

    Schlumberger Petaling Jaya, Malaysia Paid Work

    IT Service Desk Analyst – Arabic Speaker · Petaling Jaya - Malaysia · About us · We are a global technology company, driving energy innovation for a balanced planet.​ Together, we create amazing technology that unlocks access to energy for the benefit of all.​ · Our inclusive cul ...

  • Cognizant Technology Solutions Asia Pacific Pte. Ltd.

    IT Service Desk

    3 days ago

    Cognizant Technology Solutions Asia Pacific Pte. Ltd. Selangor, Malaysia Full time

    Providing technical first level support for multiple projects. Receiving end user calls · Provide first level resolutions for EUC and Business Applications · Ticket creation/Categorization / Prioritization · Ticket escalation to respective Support Group · Incident resolution and ...

  • Tata Group

    IT Service Desk

    5 days ago

    Tata Group Kuala Lumpur, Malaysia

    About TCS: A purpose-led organization that is building a meaningful future through innovation, technology, and collective knowledge. We-re #BuildingOnBelief. Please find the job description below. Job Title: IT Service Desk (English + Japanese (Native Speaker)) Location: Kuala ...

  • Cognizant Technology Solutions

    Service Desk

    5 days ago

    Cognizant Technology Solutions Kuala Lumpur, Malaysia Standard

    Job Description: · Good communication skills and customer management experience · Knowledge on operations/service delivery and ability to manage situations with minimum supervision. · Good Analytical & Coordination skills are essential. · Basic Customer service skills ...

  • Nala Groups

    20240174 CAH Service Desk Support Assistant Team Leader

    2 days ago

    Nala Groups Petaling Jaya, Malaysia

    Job Position: Service Desk Support Assistant Team Leader · Job ID: C(A45)AH · Company Background: IT Solution Service Provider · Salary Range: Basic MYR6,500 MYR10,000 · Working Days: 5 days Shift rotation 9am-6pm / 3pm-12am / 12am-9am shift · Location: Plaza Ascent near Paradigm ...

  • Net2source LLP

    Service Desk Analyst

    10 hours ago

    Net2source LLP Selangor, Malaysia Part time

    · • Position – IT service desk Analyst(English) · • 1 year of contract · • Payroll Company: Net2source · • Shits is rotational (24*7) · • Location – CyberJaya · The Service Desk provides a single point of contact for all IT problems and enquiries. Service Desk takes responsi ...

  • PRIVASIA Technology Berhad

    Service Desk Analyst

    5 days ago

    PRIVASIA Technology Berhad Klang, Malaysia, Selangor Full time

    JOB DESCRIPTION · Provide first level contact and convey resolutions to customer issues · Provide assistance by phone, email and/or chat using a ticket management system · Quickly and accurately determine incident scope and impact · Properly escalate unresolved queries to the nex ...

  • Evernex

    Service Desk Specialist

    4 days ago

    Evernex Malaysia, Kuala Lumpur Full time

    We are looking for Mandarin speakers · Rotation schedule · Working within a busy Service Desk, the Service Desk Specialist is responsible of calls handling, 1st Level Diagnosis and Support, following and driving the progresses from the case opening to its closure. · Key responsi ...

  • Ambition

    L1 Service Desk

    4 days ago

    Ambition Malaysia, Kuala Lumpur Full time

    Featured · L1 Service Desk · Job Description · L1 Service Desk · This position will be a part of a newly formed team in Malaysia for an MNC company from Hong Kong. In this position you will be responsible to help the clients customers with all their technical needs, handling · P ...

  • Abhidi Solution

    Service Desk Analyst

    5 days ago

    Abhidi Solution Kuala Lumpur, Malaysia Full time

    Abhidi Solutions, is an emerging, end-to-endinformation technology services and solutions provider, working with leading organizations from the Financial Services, Technology, Communications & Media, Manufacturing & Retail, Energy and Utilities and various other domains. Abhidi d ...

  • Ambition

    L2 Service Desk

    4 days ago

    Ambition Malaysia, Kuala Lumpur Full time

    Featured · L2 Service Desk · Job Description · L2 Server engineer · This position will be a part of a newly formed team in Malaysia for an MNC company from Hong Kong. In this position you will be responsible to help the clients customers with all their technical needs, handling · ...

  • IPC Systems, Inc.

    Service Desk Analyst

    3 days ago

    IPC Systems, Inc. Malaysia, Kuala Lumpur Full time

    IPC is a fintech company that focuses on the human element. Having global presence, we support local markets with cutting edge cloud-based trading communications and managed connectivity. · Through our portfolio of communications and connectivity solutions, we focus on solving bu ...

  • Abhidi Solution

    Service Desk Analyst

    5 days ago

    Abhidi Solution Kuala Lumpur, Malaysia Full time

    We are looking for an experienced and innovative Korean speaking Service Desk Analyst. · The Role · You will be responsible for : · Escalating technical issues to the relevant parties when needed and following up till the issues are closed. · Ensuring all standards and procedure ...

  • Snaphunt

    Service Desk Analyst

    5 days ago

    Snaphunt Kuala Lumpur, Malaysia Full time

    The Offer · Work within a company with a solid track record of success · Flexible working options · Work alongside & learn from best in class talent · The Job · Your responsibilities will include: · Escalating technical issues to the relevant parties when needed and following up ...