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George Town

    Mandarin Customer Service Representative - Penang, Malaysia - Agensi Pekerjaan JobScoper Sdn. Bhd.

    Agensi Pekerjaan JobScoper Sdn. Bhd.
    Agensi Pekerjaan JobScoper Sdn. Bhd. Penang, Malaysia

    4 days ago

    Default job background
    Full time
    Description
    Job Responsibility

    • Answer customer inquiries over the phone, chat, and/or email
    • Log customer interactions in our system for proper documentation
    • Follow-up with customers as appropriate
    • Review customerâs account to identify and offer products that will benefit the customers (Sales Representative)
    • Participate in team meetings and strategize on team performance improvement
    • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

    Job Requirements

    • Bachelorâs degree or Diploma in any discipline
    • Fresh graduate is encourage to apply
    • Fluency in written and spoken English and Mandarin
    • Experienced or interest in a BPO, Customer Service, and/or Sales
    • Willing to relocate to Penang
    • Ability to work rotating shifts (including weekends and public holidays)

    Job Benifits

    • Language Allowance RM 300
    • Full Training Provided
    • Medical and Insurance Coverage
    • EPF, Socso, EIS and etc.
    • Annual Leave
    • Medical Leave
    • Career Progression
    • World Class Training provided (Soft skill, system, SOP and product knowledge)
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