- Ensures effective language codes, processing routines, hardware use and use of database management techniques.
- Leads updates to software, such as compilers, link editors, assemblers, OEM utilities, JCL, macros and subroutines.
- Ensures development and reviews of operator and control instructions.
- Lead and manages system and programming tests requiring interfacing of hardware and software.
- Oversees programming tasks including program design, program coding, debugging and documentation.
- Own feasibility studies and designs tests to determine operating characteristics of software.
- Partners strategically internally or externally, client-focused, working in conjunction with Professional Services and outsourcing functions.
- Oversees and manages large scale company-wide, web-enabled solution
- Key Skills and Competencies:
- Demonstrated ability to interface with all levels of management.
- Demonstrated ability to manage end user issues.
- Demonstrated project management skillset.
- Subject matter expert with technical applications /solutions.
- Ability to lead teams collaboratively and work independently on projects.
- Overseeing highly complex issues and applying advance root cause analysis.
- Subject matter expert on applicable IT systems/applications.
- Bachelor's Degree required. Advanced degree preferred.
- Minimum Work Experience (years): o Minimum of 8 to 12 years of experience
- Familiarity with IT deployment project lifecycle (Agile/ ITIL/ Prince)
- Knowledge in customer support center environment tools.
- Knowledge of common programming languages, CRMs (primarily Salesforce) , telephony infra configuration and setup (primarily SCV/ AWS/ InContact)
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Systems Programmer - George Town, Malaysia - Zebra
Description
Remote Work: Hybrid
Overview: At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward.We are a community of changemakers, innovators and doers who come together to deliver a performance edge to the front line of business. We develop new technologies and create new solutions with partners to help organizations act with greater visibility, connectivity, and intelligence—delivering better experiences for workers and those they serve.
Being a part of Zebra means being seen, heard, valued, and respected as you define your path to a fulfilling career. Here, you'll have opportunities to learn and lead at a leading company, and you can channel your skills towards causes that you and the Zebra community care about, locally, and globally.
Together, we've only begun to define the edge of what's possible—for our people, our customers, and the world.
Lead and develops complex systems programming and systems support activities, such as new or revised program language codes, processing routines and report generators.
Responsibilities:Qualifications
