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    Service & Admin Manager ( LOTUSS KAJANG ) - Malaysia, Selangor - Lotus's Malaysia

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    Full time
    Description
    Job Responsibility

    Inspiring my team to deliver great service to our customers through:
    • Role modelling exceptional service and coaching my team to do the same
    • Achieving great standards on my department
    • Being friendly, listening and responding to customers needs in a timely manner
    • Maintaining service standards across my department which reflect the trading patterns of our store

    Enabling My Team To Fulfil Their Potential Through

    • Recruiting the best people for my team
    • Ensuring my team are all fully trained & validated on all aspects of their roles
    • Identifying and developing talent within my team
    • Managing performance and creating development plans to address any underperformance issues
    • Listening to what matters to my team

    Delivering The Performance KPIs For Our Store Through

    • Being an excellent duty manager
    • Ensuring all department routines and processes are followed
    • Embracing and leading change plans for my department
    • Setting and communicating targets with my team
    • Putting action plans in place to address any adverse performance

    Job Requirements

    • Experience in related field.
    • Able to lead a team of colleagues

    Job Benifits

    • EPF
    • SOCSO
    • Annual Leaves


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