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Johor Bahru

    Data Center FM Facilities Manager - Johor, Johor Bahru, Malaysia - Kingfisher HR Solutions Group

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    Full time
    Description

    Roles & Responsibilities:

    • Oversee the operational and managerial aspects of data center infrastructure to meet Service Level Agreements (SLAs).
    • Ensure the safe operation, maintenance, and management of all aspects of the data center infrastructure, assets, and vendor relations.
    • Liaise with government authorities concerning electricity, fire safety, and water supply to guarantee energy supply and preemptive measures.
    • Coordinate and supervise the implementation of safe operating procedures within the data center, ensuring systematic execution by departmental staff.
    • Develop and implement effective energy management plans, continuously enhancing energy-saving initiatives.
    • Create, review, and disseminate SOPs, MOPs, and EOPs documents for the facilities team.
    • Conduct comprehensive job skills training for facilities management personnel and oversee performance evaluations.
    • Foster collaboration and optimize processes across departments, maintaining open communication and coordination.
    • Review, implement, and approve engineering plans related to facilities management.
    • Maintain and organize data, documents, and forms pertinent to data center facilities management.
    • Develop strategies for acquiring new data center facilities, overseeing recruitment efforts, and staffing for operational needs.

    Requirements:

    • Bachelor's degree or higher in Electrical Engineering, Mechanical Engineering, or a related field.
    • More than ten years of relevant experience in medium/large-scale data center operations, including at least three years in a managerial role.
    • Demonstrate a keen awareness of safety risks to ensure uninterrupted data center operations.
    • Proficient in the operation and maintenance of various systems including high-voltage/low-voltage/UPS/diesel generators/HVAC/plumbing/fire safety/security/access control/monitoring systems.
    • Familiarity with data center standards such as TIA-942, GB/T ; Knowledge of ITSM concepts and standards, including ITIL/ISO 20000; and familiarity with incident/change/problem management processes.
    • Efficiently manage and lead the data center's operational team, overseeing daily operations, emergency responses, and continuous improvement initiatives.
    • Manage data center vendor services effectively to ensure outsourced services meet operational and company policy requirements.
    • Ability to plan resources based on existing data center capacities and develop tailored solutions for customer needs.
    • Experience in energy management to optimize data center energy consumption levels and PUE.
    • Strong writing and communication skills to develop various forms, records, reports, and plans, and effectively liaise with internal departments, municipal authorities, service providers, and clients.
    • Demonstrate a strong sense of responsibility in ensuring stable data center operations and delivering excellent services to clients.
    • Candidates with experience in data center planning, design, and engineering implementation will be prioritized.
    • Hold intermediate or higher professional certifications in relevant fields, with preference given to candidates with international certificates such as CDCP, CDCD, CDCMP.

    Location: Iskandar Puteri, Johor Bahru


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