- Serve as the main point of contact for customers, creating bill, resolving complaints, and providing assistance through various channels such as live chat and voice calls.
- Respond to customer queries promptly, ensuring timely and accurate information delivery to enhance customer satisfaction.
- Assist in managing daily administrative tasks, including data entry, filing, organizing documents, and maintaining records.
- Manage office supplies and equipment, ensuring their availability and functionality.
- Help maintain office cleanliness and organization, creating a conducive working environment.
- Process customer orders and ensure accurate and timely order fulfilment.
- Update inventory records
- At least SPM or above
- Proven experience in customer service and administrative roles.
- Able to speak in Mandarin (is a must) and basic English
- Excellent organizational and time management skills to handle multiple tasks effectively.
- Proficient in using computer software, including Microsoft Office Suite (Word and Excel) and customer service platforms.
- Ability to remain calm under pressure and manage challenging customer situations with empathy and professionalism.
- EPF & SOCSO
- Annual Leave
- Medical Claim
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Guest Relations Coordinator
5 hours ago
Shangri-La Hotels Penang, MalaysiaShangri-La Golden Sands, Penang · Shangri-La Hotels and Resorts began in 1971 with our first deluxe hotel in Singapore. Today, the group comprises over 102 deluxe hotels and resorts in key cities in Asia Pacific, North America, Europe and the Middle East. Based in Hong Kong, we a ...
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Customer Relations Coordinator
2 days ago
Agensi Pekerjaan JobScoper Sdn. Bhd. Penang, Malaysia Full timeJob Responsibility · Field inbound & outbound calls and exhibit the correct sales and customer experience behavior's throughout the entire interaction · Take a consultative approach to uncovering needs and forming solutions of new products and services that will help their busine ...
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Customer Relations Coordinator
2 days ago
Dayu Technology Sdn Bhd Penang, Malaysia Full timeJob Responsibility · Job Requirements · Fluent in reading and writing both Mandarin and English. · Possess a strong commitment and sense of responsibility, with the ability to handle pressure and self-motivate. · Basic Microsoft Excel skills. Basic financial knowledge is a plus. ...
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Customer Service
1 day ago
JAC Malaysia Penang, MalaysiaContract type: · - Permanent- Location: · - Penang- Specialisation: · - Engineering & Manufacturing- Reference: · - PR/ Contact details: · - Yuki Lim- Job published: · - August 09, :25- Job Responsibilities: · - Duties involve but are not limited to supply chain services, invento ...
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Program Administrator
5 hours ago
Flex Penang, Malaysia Full timeTo support our extraordinary teams who build great products and contribute to our growth, we're looking to add a **Program Administrator** located in **Penang**. · **What a typical day looks like**: · - Assist in the review of program proposals or plans to define time frame, proc ...
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Project Coordinator
1 week ago
SBM Offshore George Town, Malaysia**Req Id**:14757**Job Family**:Supply Chain**Location**:Georgetown, GY**Our Vision.** · - SBM Offshore believes the oceans will provide the world with safe, sustainable and affordable energy for generations to come. We share our experience to make it happen.**Our Profile.** · - W ...
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Sales Outreach Coordinator
1 week ago
Inndeavor George Town, Malaysia**Sales Outreach Coordinator** · **Responsibilities**: · - Expand and manage relationships with channel partners, establishing long-term partnerships. · - Understand and meet the needs of channel partners, ensuring mutual benefits. · - Coordinate internal resources to provide sup ...
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Deputy Project Manager for Tongonan Bess
1 day ago
Energy Development Corporation Penang, MalaysiaUnleash your energy within Be a part of the EDC Team · 1. Overall Construction and Site Management (Temporary Works and Permanent Works) responsibility and accountability. · 2. Manages the company's site team organization. · 3. Act as the company representative at site to manage ...
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Operation Admin
1 week ago
AGift with Care (Universal Joy Sdn Bhd) George Town, MalaysiaReceive and review customer orders for accuracy and completeness. · - Key in order details, new product details, update product availability & update existing product details into the system promptly and accurately. · - Generate reports on product data and other relevant reports. ...
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Internship Reservation Department
1 day ago
Bienven (M) Sdn Bhd - Citadines Connect George Town, Malaysia InternshipSHIP**Job Overview**: · As an intern in the Reservation Department, you will be responsible for supporting the reservation team in managing and coordinating the booking process for customers. This role involves interacting with clients, processing reservations, and ensuring accuracy ...
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Manager, Transport
1 day ago
DHL Penang, Malaysia**About Us**: · At DHL, people mean the world to us. That's why our goal has always been to attract and retain the best talent over the world. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, an ...
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Marketing & Communications Manager
1 week ago
Talent Houz Consulting & Services George Town, MalaysiaLocation: Penang (Tanjung Bungah & Balik Pulau) · Salary Range: RM10000-RM15000 · **Responsibilities**: · 1. To promote both the International School and the International Primary School locally and internationally to contribute significantly to recruitment and consequent roll gr ...
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Human Resource Manager Education
5 hours ago
Agensi Pekerjaan Find Talent Sdn Bhd George Town, Malaysia**Company Description**: · Our client promotes and coordinates the development of Government-Assisted Methodist Schools and Methodist Private Schools/Institutions/Colleges operated in accordance with Christian standards and ideals as interpreted by the Methodist Church in Malaysi ...
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Operation Executive
5 hours ago
Job Collar Agency George Town, MalaysiaTo assist sales team to ensure monthly, quarterly and annually sales targets are achieved. · - To assist in motivating, provide feedback, support and educating the sales team to enhance individual development & growth to maintain team spirit. · - Monitor all sales & operation rel ...
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Pgdm Shift Group Leader
4 days ago
INTEL Penang, MalaysiaAs a manager, set priorities for the team, get results across boundaries, ensure an inclusive work environment, develop employees, and manage performance. Supervise production operations in accordance with plant policies and procedures. Ensure smooth production operation during s ...
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Manufacturing Technical Training Specialist
2 days ago
GLOBALFOUNDRIES Penang, Malaysia**- Identify and consolidate training needs analysis. · - Define and prioritize technical training requirements and development needs. · - Work with stakeholders and functional leaders to gather requirements for the creation of new training content aligned to business requirement ...
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Event Coordinator Executive
1 day ago
Bienven (M) Sdn Bhd - Citadines Connect George Town, MalaysiaJob Overview: · As an Event Coordinator at our hotel, you will play a crucial role in planning, organizing, and executing a wide range of events, from conferences and meetings to weddings and social gatherings. This position requires exceptional organizational skills, attention t ...
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Corporate Sales Representative
1 week ago
Inndeavor George Town, Malaysia**Responsibilities**: · - Expand and manage relationships with channel partners, establishing long-term partnerships. · - Understand and meet the needs of channel partners, ensuring mutual benefits. · - Coordinate internal resources to provide support and services to channel part ...
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Logistics Analyst
1 week ago
Teradyne Penang, Malaysia**Duties & Responsibilities** · - Write or revise standard operating procedures for logistics processes. · - Identify opportunities for inventory reductions and inventory optimization through the analysis of part usage and back order trends. · - Monitor industry standards, trends ...
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Human Resources Executive
1 week ago
Hong Bee Group George Town, MalaysiaThe Human Resources Assistant will be responsible for day-to-day tasks related to HR management, including handling HR data and information in HRIS systems. · **Qualifications** · - Proficiency in Human Resources (HR) processes and procedures · - Experience in HR management and a ...
Customer Relations Coordinator - Penang, Malaysia - Kei Mummy Trading
Description
Job ResponsibilityCustomer Support