- Track and monitor deliveries to ensure timely and accurate delivery to customers.
- Liaise with transporters to coordinate delivery schedules and optimize routes.
- Communicate effectively with the warehouse to ensure proper handling and dispatch of orders.
- Update and maintain sales orders to reflect accurate delivery information and status.
- Ensure sales orders align with inventory availability and production schedules.
- Collaborate with internal teams to resolve any discrepancies or issues related to sales orders.
- Assist in planning and coordinating production activities to meet customer demand and maintain optimal inventory levels.
- Monitor inventory levels and collaborate with relevant departments to manage stock and replenishment.
- Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.
- Support the sales team by generating reports, preparing presentations, and assisting in sales-related activities.
- Collaborate with finance and SSC to follow up on credit block issues and ensure timely resolution.
- Maintain accurate records and documentation related to credit, invoices, and payments.
- Toperform any other related duties that management may require from time to time.
- Anyother responsibilities as instructed by superior. Monitor Delivery and Coordinate Logistics:
- Education: Bachelor's degree in business administration, logistics, or a related field preferred.
- Experience: Previous experience in customer sales support, logistics coordination, or a related role is advantageous.
- Communication: Strong communication and interpersonal skills to effectively liaise with internal and external stakeholders.
- Organizational Skills: Excellent organizational abilities to manage multiple tasks, prioritize responsibilities, and meet deadlines.
- Problem-Solving: Ability to identify and resolve issues related to logistics, sales orders, and inventory management.
- Team Collaboration: Proficiency in collaborating with cross-functional teams and supporting a cohesive work environment.
- Software Proficiency: Familiarity with relevant software and tools for sales order management, inventory control, and logistics coordination. Education: Bachelor's degree in business administration, logistics, or a related field preferred.
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Operation Executive - Shah Alam, Malaysia - Brenntag
Description
Our team in Shah Alam currently has an opening for a Operation Executive
YOUR ROLE & RESPONSIBILITIES
Track and monitor deliveries to ensure timely and accurate delivery to customers.
Liaise with transporters to coordinate delivery schedules and optimize routes.
Communicate effectively with the warehouse to ensure proper handling and dispatch of orders.
Sales Order Management:
Update and maintain sales orders to reflect accurate delivery information and status.
Ensure sales orders align with inventory availability and production schedules.
Collaborate with internal teams to resolve any discrepancies or issues related to sales orders.
Production and Inventory Planning:
Assist in planning and coordinating production activities to meet customer demand and maintain optimal inventory levels.
Monitor inventory levels and collaborate with relevant departments to manage stock and replenishment.
Customer Service and Sales Support:
Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.
Support the sales team by generating reports, preparing presentations, and assisting in sales-related activities.
Credit Management and Documentation:
Collaborate with finance and SSC to follow up on credit block issues and ensure timely resolution.
Maintain accurate records and documentation related to credit, invoices, and payments.
Toperform any other related duties that management may require from time to time.
Anyother responsibilities as instructed by superior.Monitor Delivery and Coordinate Logistics:
Track and monitor deliveries to ensure timely and accurate delivery to customers.
Liaise with transporters to coordinate delivery schedules and optimize routes.
Communicate effectively with the warehouse to ensure proper handling and dispatch of orders.
Sales Order Management:
Update and maintain sales orders to reflect accurate delivery information and status.
Ensure sales orders align with inventory availability and production schedules.
Collaborate with internal teams to resolve any discrepancies or issues related to sales orders.
Production and Inventory Planning:
Assist in planning and coordinating production activities to meet customer demand and maintain optimal inventory levels.
Monitor inventory levels and collaborate with relevant departments to manage stock and replenishment.
Customer Service and Sales Support:
Provide exceptional customer service by addressing inquiries, resolving concerns, and ensuring customer satisfaction.
Support the sales team by generating reports, preparing presentations, and assisting in sales-related activities.
Credit Management and Documentation:
Collaborate with finance and SSC to follow up on credit block issues and ensure timely resolution.
Maintain accurate records and documentation related to credit, invoices, and payments.
Toperform any other related duties that management may require from time to time.
Anyother responsibilities as instructed by superior.
YOUR PROFILE
Experience: Previous experience in customer sales support, logistics coordination, or a related role is advantageous.
Communication: Strong communication and interpersonal skills to effectively liaise with internal and external stakeholders.
Organizational Skills: Excellent organizational abilities to manage multiple tasks, prioritize responsibilities, and meet deadlines.
Problem-Solving: Ability to identify and resolve issues related to logistics, sales orders, and inventory management.
Team Collaboration: Proficiency in collaborating with cross-functional teams and supporting a cohesive work environment.
Software Proficiency: Familiarity with relevant software and tools for sales order management, inventory control, and logistics coordination.
OUR OFFER
Exciting career with learning and development opportunities for talent with passion