- To handle and identify customer inquiries completely and accurately to the satisfaction of the customer.
- Respond promptly to customer inquiries on booking confirmation and monitoring of shipments.
- Proactive in communication with oversea business partners.
- Execute the daily customer service task; email/send pre-alert, update shipment schedules, prepare reports required, documentation/filing and billing and others.
- To identify and solve problems in a timely manner and find alternative solutions
- Relationship with Airlines / Ocean liners will be an added advantage.
- To liaise with Operation Team/ Airlines / Ocean liners.
- To carry out any duties as instructed by superior from time to time.
- To perform any other duties as required by the Management from time to time.
- Diploma/Degree in Business Administration / Marketing / Commerce / Logistic / Transportation / Supply Chain / Maritime, other equivalent.
- Working experience in Logistics or Sea freight or Airfreight forwarding Sales / Sales Support / Customer Services required. However, fresh graduates with good academic results are encouraged to apply
- Posses the ability and desire to sell, excellent communication skills, with a high degree of self-motivation and ambition.
- Knowledge of MS Office for reporting and analysis.
- Possess own transportation and a valid driving license.
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Branch Service Executive
22 hours ago
OCBC Bank Malaysia**Branch Service Executive (Northern Region)** **-** **(**230001O3**)** · - Manage and ensure prompt and accurate service to customers · - Perform financial transactions and non-financial transactions · - Handle customer enquiries and resolve issues highlighted by customers · - * ...
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Customer Service Executive
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Camfil AB Malaysia**Job Summary and Key Objectives** · **Working closely with next line of reporting to**: · - Market the company and its products. · - Secure orders. · - To ensure all customer order received, verified, processed, acknowledged, confirmed and despatched in a correct and timely mann ...
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Customer Service Executive
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OCBC Bank Malaysia**Customer Service Executive (Contract 6 months)** **-** **(**230002CT**)** · **Services** · - To primarily perform outbound calls over consumer financial products and services. · - To handle calls professionally by providing accurate and timeline information and able to provide ...
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Customer Service Executive
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SummitNext Technologies Sdn Bhd Malaysia**We are SummitNext Technologies Sdn. Bhd., a BPO and Technology Solutions provider located in Selangor, where innovation meets excellence.** · As we embark on our rapid expansion, we are eagerly seeking talented individuals to join our team as **Customer Service Specialists - Ma ...
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Executive - Personal Financial Services
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Hong Leong Bank MalaysiaIf you are looking to excel and make a difference, take a closer look at us · Key Responsibilities and Accountabilities · Functional · _(job responsibilities)_ · - Sales & Revenue_ · - Aggressively source and book new loans for the bank; · - Solicit leads via referrals and cold c ...
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Executive - Business Service & Outsourcing
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BDO MalaysiaLevel: Experienced · - Contact person: Bonnie Tham · Founded in 1964, BDO in Malaysia is one of the five largest professional services firm providing Audit & Assurance, Advisory, Tax and Business Services & Outsourcing (BSO) to businesses ranging from established multinational co ...
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Customer Service Executive
2 days ago
Heals Healthcare Malaysia Full timeHeals Healthcare was established to improve systemic efficiencies for patients, healthcare providers, health insurers, employers and governments around the world. We are the most established gateway to 24/7/365 world-class coordinated outpatient care. Our fully integrated online- ...
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Executive, Procurement Services
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Taylor's Education Group Malaysia Full timeJOB TITLE: LEARNER SERVICES EXECUTIVE / SENIOR EXECUTIVE · Links to: Director of Learners' Acquisition · WHO ARE WE · Nexus is an empowering, learning-focused community. We strive to create an honest, open and innovative community with our learners, parents and peers. We believe ...
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Service Commercial Executive
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Persolkelly Malaysia Full timeResponsibilities:Maintenance contract renewal · Prepare maintenance contract renewal in time, taking into consideration of the price negotiation and administrative process time requirement · Preparing quote and follow-up for contract signature · Handle customers' enquiries · Prep ...
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customer service executive
1 week ago
Daythree Business Services Malaysia Full timeAs a Customer Service Executive, you will be responsible for providing outstanding support to our customers and ensuring their satisfaction with our products/services. Your main duties will include:Handling customer inquiries via phone, email, and chat in a professional and timel ...
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Customer Service Executive
2 days ago
Berjaya Corporation Berhad Malaysia Full timeJob Responsibilities · Execute and manage the full vacant possession (VP) processes from the preparation (before VP) to key collection. · Conduct pre-inspection on units before VP and make sure the unit is in excellent condition before VP. · Ensure condition of unit before check ...
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Customer Service Executive
2 weeks ago
S BUSINESS CONSULTING Malaysia Full timeJob Title: Customer Service ExecutiveWorking Hours: 11am – 8pmWorking Day: rotation of 5 working days per week (including weekends)Working Location: Bangsar SouthCompany Background: Newly built customer service center in Malaysia with a total headcount of around 15 paxSalary Rang ...
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Customer Service Executive
6 days ago
Halonet Sdn Bhd Malaysia Full time**JOB VACANCY (Immediate)**Customer Service Executive for E-commerce Company in CyberjayaSalary: RM 4500Job description: · Liaise with various vendors from China · Prepare Purchase Orders to vendors · Check and verify vendor invoices and make payment to vendors · Prepare invoices ...
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Customer Service Executive
2 days ago
SFL Performance Center Malaysia Full timeRESPONSIBILITIESActively identify new sources of potential members by handling call, inquire, feedback from guests professionally.Providing quality experiences and service by proactively giving tours, product presentations, selling training sessions, and completed all members con ...
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Customer Service Executive
6 days ago
IGT Services and Technologies KL Sdn Bhd Malaysia Full timeSummary : -This is a non-voice data-entry & writing type of customer service or back-end support job done through chat and email in a BPO (call centre) setting.Maintain data entry requirements by following data program techniques and procedures.Coordinate online with customers, e ...
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Customer Service Senior Executive
2 days ago
Berjaya Corporation Berhad Malaysia Full timeJob Responsibilities · To assist the purchaser for key collection and joint inspection of unit. · To communicate with the site's contractors on handling defects in the unit. · To ensure all defects rectification work is completed within the stipulated time frame. · To handover th ...
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Customer Service Junior Executive
2 days ago
Berjaya Corporation Berhad Malaysia Full timeJob Responsibilities · Provide full support to Seniors/Managers in overseeing property management (handing over of keys, defect rectification) and customer relations. · Maintain and update the necessary records. · Liaise with the respective parties to ensure excellent customer se ...
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Services Sales Renewal Executive
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Logicalis Group (DE) Malaysia Full timeAs Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights. The company, through its deep understanding of key IT industry drivers such as security, clou ...
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Customer Service Executive(KL)
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Healy beauty Malaysia Full time*JAWATAN* : (Astro)Customer Service Executives (KL)Sila Whatsapp di Gaji Basic + Commision sehingga RM 4000SYARAT-SYARAT KELAYAKAN :- Warganegara Malaysia- Minima SPM #Sijil SPM (jika tidak ada sijil SPM bawa SLIP SPM) atau SKM atau STPM atau DIPLOMA atau DEGREE, salah satu dari ...
Senior Customer Service Executive - Malaysia - Hoor Fatt Enterprise Sdn. Bhd.
2 days ago
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