Jobs

    Customer Service Junior Executive - Malaysia - Berjaya Corporation Berhad

    Berjaya Corporation Berhad
    Berjaya Corporation Berhad Malaysia

    2 days ago

    Default job background
    Full time
    Description

    Job Responsibilities

    • Provide full support to Seniors/Managers in overseeing property management (handing over of keys, defect rectification) and customer relations.
    • Maintain and update the necessary records.
    • Liaise with the respective parties to ensure excellent customer service and enhanced service performance.
    • To attend to residents' complaints and queries and provide assistance when needed.
    • To assist in communication with contractors regarding defects in the unit.

    Requirement

    • Candidate must possess at least a Diploma/Degree/Professional Certificate in a related field.
    • Prior working experience in Customer Service (Property) is not a must but would be an added advantage.
    • Excellent verbal and written English, Mandarin and Bahasa Melayu.
    • A well-mannered individual that can deal with purchasers and contractors politely and respectfully.
    • Excellent customer service skills to maintain high customer satisfaction.
    • Proactive individual that can work efficiently to meet tight deadlines.


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