Customer service assistant - Johor, Malaysia - Ijm Corporation Berhad

Ijm Corporation Berhad Johor, Malaysia

6 days ago

Full time

Description

Job Description:

As a Customer Service Assistant at IJM Corporation Berhad, you will be responsible for providing exceptional customer service to our clients remotely.

Your duties will include responding to customer inquiries via phone, email, and online chat, resolving customer complaints, and providing information about our products and services.

You will also be responsible for processing orders, updating customer accounts, and maintaining accurate records of customer interactions.

Responsibilities:

Responding to customer inquiries in a timely and professional manner
Resolving customer complaints and escalating issues as needed
Providing information about products and services
Processing customer orders and payments
Updating customer accounts with relevant information
Maintaining accurate records of customer interactions
Collaborating with other departments to ensure customer satisfactionRequirements:
1 year of customer service experience
Energetic and hardworking personality traits
Strong decision
making and presentation skills
Excellent communication and interpersonal skills
Ability to work independently and as part of a team
Proficiency in Microsoft Office and CRM software
High school diploma or equivalentBenefits:
Gym membership
Retirement plan
Visa sponsorship

Working Environment:
At IJM Corporation Berhad, we recognize and reward employees based on performance and merit. We provide a supportive and inclusive work environment where employees can thrive and grow in their careers.

Deadline to Apply:
May 1, 2024

Equal Opportunity Statement:
IJM Corporation Berhad is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law

How to apply:
Apply on Grab Jobs and you will be notified if shortlisted for the job.

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